Laundry Attendant

MCR • Chandler, AZ

20d • $18 - $20

About The Position

The Laundry Attendant performs all stages of hotel linen processing, including collecting, transporting, sorting, weighing, loading and unloading laundry equipment, folding, storing and delivering linens. The role washes and dries linens, towels and rags, maintains laundry equipment, replenishes cleaning chemicals, and keeps laundry facilities, carts and linen closets clean and organized.

All MCR team members are expected to help provide clean, friendly, well-organized and safe hotels. The Laundry Attendant contributes to guest satisfaction by welcoming guests warmly, supporting hotel events and groups, handling guest concerns with hospitality and urgency, and maintaining professional communication and teamwork. Team members are expected to complete operational checklists accurately and on time, provide effective shift handovers, and wear a clean, approved uniform with a nametag.

The position requires a varied schedule that may include evenings, nights, weekends and holidays, depending on hotel needs. The employee must be at least 18 years old and able to perform the role’s physical requirements, including sustained standing, walking, repetitive hand and wrist movements, and carrying laundry supplies and linens. The employer may assign other job-related duties; the role is at-will.

Requirements

• Must be at least 18 years of age.
• Must have a positive attitude and willingness to learn.
• Ability to understand and follow established guidelines and procedures.
• Ability to work effectively in stressful, high-pressure situations.
• Effective listening and conflict-resolution skills, including understanding, clarifying and resolving concerns raised by coworkers and guests.
• Ability to convey information and ideas clearly.
• Desire to serve guests and provide hospitality.
• Willingness to work a varied schedule that may include evenings, nights, weekends and holidays, based on hotel demands.
• Must arrive and clock in on time, clock out at the scheduled shift end unless directed otherwise, and never work off the clock.
• Must clock in and out for breaks at the designated scheduled times.
• Must provide sufficient notice as directed by a supervisor when calling out for a scheduled shift.
• Able to meet physical demands including sustained standing, walking, repetitive wrist, hand and finger motions, and carrying laundry supplies, linens and other items.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise or a related field is preferred.

Responsibilities

• Collect, transport, sort, weigh, load and unload laundry and linens, and fold, store and deliver processed items.
• Wash and dry dirty linens, towels and rags as directed by management.
• Remove and sort dirty linens and towels from laundry carts; fold items and stock linen carts as required.
• Operate washing machines and dryers, clean dryer filters as directed by checklists, and maintain equipment as trained.
• Sweep and mop laundry floors, keep linens off the floor, and keep laundry carts clean and free of debris.
• Stock linen closets throughout the hotel as applicable and keep back-of-house areas clean and organized.
• Replace and replenish cleaning chemicals.
• Greet guests warmly and contribute to guest satisfaction while working in the hotel.
• Complete operational checklists accurately and on time, and provide accurate, timely shift handover reports.
• Communicate professionally and collaborate with team members; assist with cleaning guest rooms and public spaces as needed.
• Follow scheduling, timekeeping, break, and call-out procedures.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed