Laundry Attendant

Hotel HR•Kalispell, MT

136d•Onsite

About The Position

The Laundry Attendant is responsible for receiving, sorting, washing, drying, folding, and storing linens and other laundry items according to hotel standards. This role also involves inspecting laundry for damages or stains, monitoring supplies and equipment, and performing general cleaning duties in assigned rooms and areas. The attendant must ensure guest satisfaction by responding to complaints and special requests, minimize waste, and handle lost and found items. Additionally, the position requires promoting teamwork, ensuring compliance with health and safety regulations, and performing other assigned duties.

Requirements

Must have weekend availability.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 75 pounds.
Will be required to regularly use commercial cleaning chemicals.
Will be required to work mornings, evening, weekends, and holidays.

Nice To Haves

Some previous commercial laundry experience preferred.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English is preferred; other languages beneficial.
Basic reading, writing and mathematical abilities are preferred.

Responsibilities

Receive soiled laundry and sort articles by kind, color, and degree of soil.
Inspect all laundry and linens, recording any damaged or stained items.
Operate washers and dryers according to hotel standards and manufacturers’ guidelines.
Monitor laundry supplies and equipment to ensure sufficiency and proper working order.
Fold and store clean linens.
Report laundry damages to the supervisor.
Clean and service assigned rooms or areas, including making beds, dusting, vacuuming, cleaning bathrooms, and removing trash.
May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, and dishware.
Notify supervisor upon completion of service so rooms may be sold or occupied.
Report any room unable to be serviced to the supervisor.
Report needed repairs or unsafe conditions to the supervisor.
Respond to guest complaints and special requests, ensuring corrective action for guest satisfaction.
Minimize waste of supplies and amenities.
Handle all lost and found items according to established procedures.
May regularly assist with deep cleaning projects.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Ensure compliance with federal, state, and local laws regarding health and safety services.
Perform other duties as assigned.