Laundry Attendant
About The Position
Perform all stages of linen processing, including collecting, transporting, sorting, weighing, loading and unloading washers, dryers and chutes, ironing, folding, storing and delivering. Inspect linens for ripped or soiled items; wash and dry linens, towels and rags as directed; operate and maintain laundry equipment safely; and keep work areas clean and organized. Deliver and stock linens and terry in linen closets, housekeeping carts, the Fitness Center and Pool. Assist Housekeeping with guest rooms and public areas as needed, respond to guest inquiries, report maintenance or safety issues, and perform other reasonable duties assigned by managers and supervisors. The role is based inside a hotel laundry environment, with moderate temperatures controlled by hotel systems. Staff must follow hotel safety, security, attendance, grooming and uniform standards, and may work varying schedules to meet hotel business needs. Attendance at scheduled training sessions and meetings is required.
Requirements
- High school diploma or equivalent education.
- Ability to speak, read, write and understand the primary language used in the workplace.
- Good verbal and written communication skills and excellent customer-relations skills.
- Detail-oriented with strong organizational and communication skills.
- Basic computer skills and basic computational ability.
- Ability to deal effectively with internal and external customers using patience, tact and diplomacy, and to collect accurate information to resolve conflicts.
- Self-driven and able to work independently.
- Knowledge of safe use of cleaning products and operation of laundry equipment.
- Ability to meet the physical demands of the role, including standing and moving for up to four hours, lifting up to 45 pounds, pushing or pulling carts and equipment weighing up to 250 pounds, and performing repetitive movements and other listed physical activities.
- Ability to maintain a neat, clean and well-groomed appearance according to company standards.
- Regular attendance and availability to work varying schedules based on hotel business needs, including scheduled training sessions and meetings.
Nice To Haves
- Previous experience in a laundry department.
- Experience using industrial washing, drying and ironing equipment.
Responsibilities
- Collect, transport, sort, weigh, load and unload linens through laundry processing.
- Inspect linens and remove ripped or soiled items.
- Wash and dry linens, towels and rags as directed by management.
- Clean dryer filters daily and maintain laundry equipment as trained.
- Operate the iron according to hotel standards.
- Fold linens and towels, stock linen carts, and place sorted items in appropriate storage bins.
- Sweep and mop laundry floors and keep linens off the floor.
- Follow safety procedures and operate machinery in accordance with safety requirements.
- Perform required preventative maintenance or contact a supervisor or the maintenance department.
- Mend torn articles as needed.
- Deliver and stock terry and linen in linen closets, housekeeping carts, the Fitness Center and Pool.
- Leave work areas clean and organized.
- Assist Housekeeping with guest-room and public-area cleaning as needed.
- Assist with guest inquiries and report maintenance problems, safety hazards, accidents or injuries.
- Follow company, safety and security policies and perform other duties as requested by supervisors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
