Laundry Attendant

Northwood Investors•Charlotte, NC

About The Position

As a Laundry House Attendant, you will help maintain the cleanliness and presentation of hotel linens and guest laundry. The role involves sorting, washing, drying, folding, and ironing linens, towels, and guest clothing; maintaining laundry equipment and the work area; and promptly and courteously fulfilling guest laundry requests. Duties and responsibilities may change or be added at any time, with or without notice.

Requirements

  • Must be 18 years of age.
  • Valid U.S. state driver's license or international driver's license.
  • Housekeeping or laundry experience.
  • Ability to communicate in English with guests, management, staff, and coworkers so they can understand.
  • Knowledge of effective organizational practices.
  • Ability to maintain strict confidentiality.
  • Ability to work independently and as part of a team.
  • Attention to detail and strong organizational skills.
  • Physical stamina to stand for extended periods and lift heavy loads.
  • Knowledge of laundry chemicals and equipment.
  • Ability to follow instructions and adhere to safety procedures.

Nice To Haves

  • Previous experience in a laundry or housekeeping role preferred.
  • High school diploma or GED preferred.
  • Housekeeping or laundry experience, preferably at a four-star property.

Responsibilities

  • Sort laundry by color, fabric type, and level of soiling.
  • Operate and maintain washing machines, dryers, and ironers.
  • Use detergents, softeners, and other laundry chemicals properly.
  • Inspect linens and garments for stains, tears, or other damage, and treat stains according to established procedures.
  • Fold and press linens and garments neatly and efficiently.
  • Store clean laundry in designated areas.
  • Keep the laundry area clean, organized, and free of clutter.
  • Clean and sanitize laundry equipment regularly.
  • Report equipment malfunctions or maintenance needs to appropriate personnel.
  • Handle guest laundry requests promptly and courteously.
  • Return guest laundry in a timely manner.
  • Maintain the confidentiality of guest belongings.

Benefits

  • Medical
  • Dental
  • Vision
  • Hotel discounts
  • Paid time off
  • Employee assistance program
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