Laundry Attendant

Omni Hotels & Spas•Bretton Woods, NH

20d

About The Position

Laundry Attendants help exceed guest expectations and build guest loyalty by ensuring that linens are processed in a timely manner and meet Omni Hotels & Resorts standards. The role involves sorting and collecting soiled linens, operating laundry equipment, maintaining an organized department, following safety and sanitation rules, and supporting hotel operations and guest requests. The position requires physical stamina, flexibility to work nights, weekends, and holidays when needed, and the ability to work effectively in a fast-paced hotel environment.

Requirements

Stand at a workstation for up to eight hours per shift.
Lift up to 50 pounds regularly.
Push and pull carts weighing up to 250 pounds often throughout the shift.
Bend, stoop, squat, and stretch regularly.
Work in a fast-paced environment and handle multiple priorities.
Handle stressful and busy hotel operations while maintaining a positive and professional demeanor and composure.
Report to work on time and as scheduled.
Stand and/or walk for extended periods.
Meet appearance standards and maintain a high level of personal hygiene.
Communicate verbally and in writing in English with guests, management, and co-workers.
Work flexible hours as needed during busy periods and high-profile events, including nights, weekends, and holidays.

Responsibilities

Sort dirty linen from the laundry chute for processing.
Pick up dirty linen from Food & Beverage outlets and banquets.
Operate washers, dryers, ironers, and other laundry equipment.
Operate smaller washers and dryers to process specialty items or guest requests.
Maintain department cleanliness and organization.
Follow safety and sanitation regulations as instructed by OSHA and Omni Hotels & Resorts.
Participate in monthly linen inventories.
Build mutual trust, respect, and cooperation with co-workers and treat them fairly and equitably.
Maintain a professional, neat, and organized appearance according to Omni Mount Washington standards.
Respond swiftly and effectively to emergency or safety situations and help ensure a safe working and guest environment.
Attend required department trainings and meetings.
Perform other duties required by management.
Travel to various hotel areas to pick up or deliver linen items within the allotted time.