Laundry Attendant

MCR • Kansas City, KS

21d • $17 - $18

About The Position

The Laundry Attendant processes hotel linens through all stages, including collecting, transporting, sorting, weighing, washing, drying, folding, storing, and delivering. The role includes removing dirty linens and towels from carts, stocking linen carts and hotel linen closets, operating washers and dryers, cleaning dryer filters, and maintaining laundry equipment as trained. The attendant also keeps the laundry facility and other back-of-house areas clean and organized, keeps carts free of debris, stores linens off the floor, and replenishes cleaning chemicals.

All team members are expected to support MCR’s standards for cleanliness, friendliness, product quality, and teamwork. This includes greeting guests warmly, supporting guest satisfaction, responding to guest concerns with hospitality and urgency, keeping work areas clean, accurately completing checklists and shift handover reports, wearing an approved clean uniform and nametag, and communicating and collaborating professionally.

The position requires a positive, service-oriented attitude; the ability to follow procedures, communicate clearly, listen and resolve concerns, and work effectively under pressure. The attendant must be at least 18 and willing to work a varied schedule, potentially including evenings, nights, weekends, and holidays. Physical demands include sustained standing, walking, repetitive wrist, hand, and finger movements, and lifting laundry supplies, linens, and other items.

Requirements

• Must be at least 18 years of age.
• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must listen effectively, understand and clarify concerns, and help resolve issues raised by co-workers and guests.
• Must communicate information and ideas clearly.
• Must have a desire to serve guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must be able to perform physical demands including sustained standing, walking, repetitive wrist, hand, and finger motions, and lifting laundry supplies, linens, and other items.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Collect, transport, sort, weigh, wash, dry, fold, store, and deliver linens.
• Remove and sort dirty linens and towels from laundry carts; fold linens and towels and stock linen carts as required.
• Operate washers and dryers, clean dryer filters as directed, and maintain equipment as trained.
• Keep laundry floors swept and mopped, store linens off the floor, and keep laundry carts clean and free of debris.
• Stock linen closets throughout the hotel as applicable and maintain clean, organized back-of-house areas.
• Replace and replenish cleaning chemicals.
• Greet guests warmly and contribute to guest satisfaction and service recovery.
• Complete operational checklists accurately and on time, and provide accurate, timely shift handover reports.
• Maintain a clean, approved uniform and professional appearance, including wearing a nametag.
• Communicate and collaborate professionally with team members, and help with other job-related duties as assigned.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed