Laundry Attendant

North Conway Grand Hotel•Conway, NH
•Onsite

About The Position

The North Conway Grand Hotel, now under the management of Olympia Hospitality, is seeking a Laundry Attendant. Olympia Hospitality is known for creating people-focused cultures and exceptional guest experiences. They foster a fun, supportive environment guided by values of continuous improvement, accountability, concern for others, and trust. The Laundry Attendant is responsible for washing, ironing, folding, and distributing all soiled linens, towels, napkins, and tablecloths.

Requirements

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Flexible and long hours are sometimes required.
  • Ability to frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Maintain regular attendance.

Responsibilities

  • Employees must always be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
  • Understand the operation of washing machines and dryers.
  • Load and unload washes according to standards.
  • Wash and dry all dirty linens, towels, rags, etc.
  • Sort all hotel linen according to type, color, size, etc.
  • Pre-treat all stained linen before washing.
  • Clean dryer filter daily and maintain all equipment as trained.
  • Operate iron as per standard and ensure that it is shut off at the end of day.
  • Sweep and mop laundry floors, storing all linens off the floor.
  • Fold towels and linens.
  • Remove and sort dirty linens and towels from laundry carts.
  • Keep laundry carts clean and free of debris.
  • Maintain clean work area.
  • Sort clean laundry according to type and load carts.
  • Ensure overall guest satisfaction.

Benefits

  • Health Coverage: contribute up to 80% toward individual health plans
  • Dental insurance
  • Vision insurance
  • FSA and HSA options
  • 401K plan
  • Discretionary yearly match for 401K
  • Paid group term life insurance for select positions
  • 50% shared cost short-term disability
  • Option to purchase additional employee paid life insurance
  • Robust PTO plan
  • 7 paid holidays
  • Earned wage access program
  • Employee Assistance Program (EAP)
  • Sober support network
  • Recovery-friendly workplace
  • Hotel travel discounts
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