Laundry Attendant

Sunridge Hotel Group•Sierra Vista, AZ

28d•Onsite

About The Position

The Laundry Attendant is responsible for maintaining the condition of all hotel linen in accordance with Sunridge standards through efficient cleaning and processing. This role involves meeting and exceeding customer and team member expectations by providing excellent service and teamwork, communicating effectively, and performing other duties as required. The attendant must ensure maximum cleaning effectiveness by sorting laundry, operating and maintaining laundry equipment, and adhering to hotel policies and procedures.

Requirements

Ability to meet and exceed customer and team member expectations.
Effective communication skills.
Ability to demonstrate teamwork.
Ability to sort laundry by fabric type, color, item, or soil concentration.
Ability to operate washers and dryers.
Ability to operate, maintain, and clean laundry equipment.
Ability to inform supervisor of mechanical failures or supply shortages.
Ability to fold linen.
Adherence to hotel policies and procedures.
Punctuality and adherence to scheduled work times.
Adherence to hotel grooming and dress standards.
Knowledge of safety rules and procedures.
Ability to maintain a favorable working relationship with colleagues.
Ability to project a favorable image of the company.
Ability to perform assigned duties in a timely and efficient manner.

Responsibilities

Maintain the condition of all hotel linen in accordance with Sunridge standards.
Provide service and teamwork to meet and exceed customer and team member expectations.
Communicate effectively with customers, co-workers, and supervisors.
Demonstrate teamwork by cooperating and assisting co-workers as needed.
Meet Sunridge service standards.
Ensure maximum cleaning effectiveness by sorting laundry prior to washing.
Pull damaged and/or stained linen prior to loading washers.
Operate washers and dryers to recommended weights and save energy by setting proper heating and cooling times.
Operate, maintain, and clean laundry equipment according to Sunridge standards.
Inform supervisor or management of any mechanical failures or supply shortages.
Fold all linen and place in closets and storage areas.
Adhere to hotel policies and procedures, including attending work on time, following grooming and dress standards, and minimizing safety hazards.
Keep supervisor informed of problems or unusual matters.
Perform duties and responsibilities in a timely and efficient manner.
Maintain a favorable working relationship with all other company employees.
Project a favorable image of Sunridge and the hotel to the public.
Perform other ancillary and related duties as may be assigned.
Achieve required threshold scores according to brand and Sunridge inspections.