Launch Operations Manager

Roche • South San Francisco, CA

3d • $142,200 - $264,200

About The Position

The Launch Operations Manager creates the operating discipline that enables CE to prepare for and execute launches with clarity, consistency, and speed. The role owns integrated launch planning, readiness assessment, milestone management, risk escalation, and post-launch review across CE. The manager partners with launch teams, CE leaders, Regions, field partners, and enterprise functions to make commitments visible, manage dependencies, support timely decisions, and prepare teams to execute shared launch priorities.

The position leads integrated CE launch planning from early readiness through launch and post-launch stabilization; establishes launch workplans, calendars, readiness views, governance, reviews, and escalation pathways; and coordinates across CE and enterprise partners. It establishes measures and operating reviews, leads post-launch learning, builds reusable launch playbooks and standards, and leads, coaches, develops, and allocates Enterprise Operations Leads assigned to launch work.

The position can be based in SSF or remote. Relocation benefits are not available. The expected annual salary range for the primary SSF, California location is $142,200–$264,200. Actual pay depends on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance. The position qualifies for the benefits described at the linked benefits page.

Requirements

• Bachelor's degree required.
• 8–10 years of pharmaceutical, biotechnology, consulting, commercial, launch, program management, and/or operations experience; leading, coaching, or mentoring others is strongly preferred.
• Demonstrated experience leading complex cross-functional launches or large programs.
• Experience building integrated plans, governance, readiness assessments, and risk management processes.
• Strong project/program management and stakeholder leadership capabilities.
• Demonstrated ability to influence senior leaders and operate in a matrixed environment.
• Strong communication, executive presentation, analytical, and problem-solving skills.
• Ability and willingness to travel as required for internal and external business meetings.

Nice To Haves

• Graduate-level degree, such as an MBA or advanced life sciences degree.
• Prior commercial launch, field operations, or launch excellence experience.
• Experience with large-scale field organizations and enterprise readiness planning.
• Experience leading, coaching, or mentoring others.

Responsibilities

• Lead integrated CE launch planning from early readiness through launch and post-launch stabilization.
• Establish launch workplans with owners, milestones, dependencies, measures, and decision points; maintain an integrated launch calendar and readiness view.
• Translate enterprise launch strategy into operational implications and commitments for CE teams, connecting field, portfolio, RBO, learning, data, and other enabling workstreams.
• Establish and manage launch governance, readiness reviews, decision cadence, and escalation pathways.
• Identify risks, dependencies, gaps, and capacity constraints; drive timely resolution of cross-functional issues and elevate decisions requiring senior leadership attention.
• Document and communicate launch status, risks, and decisions, applying common readiness standards while tailoring execution to each launch.
• Coordinate across CE, Regions, field partners, RBO teams, CPO, DDA, L&SD, Field Medical, GPAA, and other launch partners as needed.
• Clarify roles, handoffs, dependencies, and shared commitments across workstreams; connect launch teams to appropriate enterprise capabilities and operational support.
• Ensure field perspectives and execution realities inform launch planning and readiness decisions, and create an integrated operational view to reduce duplicated or fragmented planning.
• Establish launch measures and operating reviews that provide visibility into progress and execution quality.
• Lead post-launch reviews, synthesize performance signals and operational feedback into recommendations, and track follow-through on improvement commitments.
• Build reusable launch playbooks, templates, and standards based on execution lessons.
• Lead, coach, and develop Enterprise Operations Leads assigned to launch work; set expectations for planning, governance, communication, and escalation.
• Allocate team capacity across launches based on business priority, timing, and complexity; create development opportunities for enterprise operators and launch leaders.
• Contribute to common Enterprise Operations standards, talent practices, and continuous improvement.
• Travel as required for internal and external business meetings.

Benefits

• A discretionary annual bonus may be available based on individual and company performance.
• The position qualifies for company benefits detailed at the provided benefits link.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager