Launch Operations Manager

Landing • Atlanta, GA

1d • $70,000 - $74,996

About The Position

Landing is hiring a Launch Operations Manager for its Field Operations team to manage new-property launches across East Coast markets. The manager turns empty units into move-in-ready furnished homes, generally within about two weeks, and hands completed units off to the local team. The role coordinates the removal, shipment, and installation of furniture and fixtures, manages vendors and on-site crews, and ensures launches meet schedule, budget, and Landing’s quality standards. It is a hands-on position that includes directing contractors on-site and personally helping with work when needed.

The role may manage 3–5 simultaneous projects, with each project involving 5–50 furnished units. The manager develops vendor relationships, negotiates prices, tracks launch costs, trains crews on Landing’s standards, communicates project status and blockers, and conducts final unit inspections. The position offers a growth path into Landing’s Field Operations leadership team.

Requirements

• At least 2 years of hands-on operations experience, ideally in property management, logistics, construction, moving, or hospitality turnover.
• A track record of managing multiple projects with many moving parts, tight deadlines, and multiple vendors.
• Experience negotiating with vendors and managing a budget.
• Comfort with physical, hands-on work and willingness to learn furniture assembly, TV mounting, painting, cleaning, and moving well enough to perform and teach those tasks.
• Ability to solve problems calmly on-site and keep work moving when issues arise.
• Clear, direct communication with contractors, property teams, and internal stakeholders.
• Ability to motivate crews and hold them to high standards.
• Willingness to travel up to 75% across East Coast markets.

Nice To Haves

• Experience with furnished rentals or unit turns.
• A network of contractors in East Coast markets.
• Familiarity with Slack, Dialpad, and Google Workspace.

Responsibilities

• Plan and sequence 3–5 simultaneous launches, each involving 5–50 furnished units and roughly two-week timelines.
• Coordinate the removal, shipment, and installation of furniture and fixtures at new properties.
• Source, negotiate with, and contract movers, junk removal crews, painters, cleaners, furniture assemblers, TV mounters, and specialty trades.
• Manage vendor and project budgets, identify savings, and flag potential overruns.
• Lead on-site work by meeting property teams, directing contractors, conducting walk-throughs, resolving issues, closing out punch lists, and pitching in as needed.
• Train contractors on Landing’s standards for painting, moving, assembly, and TV mounting.
• Coordinate with stakeholders using Slack, Dialpad, and Google Workspace; provide concise status updates and escalate blockers early.
• Conduct a final walk-through of every unit and confirm it meets brand standards before handoff to the local team.
• Deliver launches on schedule and at or under budget, with every unit passing final quality control the first time.
• Build a reliable, well-priced vendor network in each assigned market.

Benefits

• Stock options.
• Medical, dental, vision, life, AD&D, disability, mental health, and pet benefits.
• Commuter benefits and FSA or HSA options.
• 401(k) plan and access to ImmediatePay.
• Generous paid time off policy.
• $750 annually in Landing Stays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed