Launch Operations Manager

Landing • San Antonio, TX

1d • $70,000 - $74,996

About The Position

The Launch Operations Manager is part of Landing’s Field Operations team and oversees launches across Texas markets, taking new buildings from deal signing through handoff to the local team. The role converts empty units into move-in-ready homes on roughly two-week timelines by relocating furniture and fixtures from properties Landing is exiting, shipping and installing items at new properties, and coordinating the crews doing the work. The manager oversees multiple projects, vendor relationships, budgets, schedules, on-site execution, and final quality checks. The work is hands-on and may include performing tasks such as furniture assembly, TV mounting, painting, cleaning, or moving to keep launches on schedule. The role requires travel up to 75% across Texas markets.

Requirements

• At least 2 years of hands-on operations experience, ideally in property management, logistics, construction, moving, or hospitality turnover.
• Experience running multiple projects simultaneously with many moving parts, tight deadlines, and multiple vendors.
• Experience negotiating with vendors and managing a budget.
• Comfort with physical, hands-on work and willingness to learn furniture assembly, TV mounting, painting, cleaning, and moving well enough to do these tasks and teach others.
• Ability to solve problems calmly on-site and keep work moving when issues arise.
• Clear, direct communication with contractors, property teams, and internal stakeholders.
• Leadership ability to motivate newly assembled crews and hold them to a high standard.
• Willingness to travel up to 75% across Texas markets.

Nice To Haves

• Experience with furnished rentals or unit turns.
• A network of contractors in Texas markets.
• Familiarity with Slack, Dialpad, and Google Workspace.

Responsibilities

• Plan and sequence 3–5 simultaneous launch projects, each involving 5–50 furnished units and roughly two-week timelines.
• Source, negotiate with, and contract vendors including movers, junk removal crews, painters, cleaners, furniture assemblers, TV mounters, and specialty trades.
• Manage vendor quality and pricing while building a reliable vendor network in each market.
• Track project costs, identify savings, and flag budget overruns early.
• Lead work on-site by coordinating with property teams, directing contractors, conducting walk-throughs, resolving problems, closing punch lists, and pitching in when needed.
• Train contractors on Landing’s standards for painting, moving, assembly, and TV mounting.
• Coordinate with stakeholders using Slack, Dialpad, and Google Workspace; provide clear status updates and escalate blockers early.
• Conduct a final walk-through of every unit and confirm it meets brand standards before handoff to the local team.

Benefits

• Stock options.
• Medical, dental, vision, life, AD&D, disability, mental health, pet, commuter, and FSA or HSA benefits/options.
• 401(k) plan and access to ImmediatePay.
• Generous paid time off policy.
• $750 annually in Landing Stays.
• Room to grow, with a Field Operations management team built from internal promotions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed