Latvian Speaking Support Specialist - Work In Sofia, Bulgaria
About The Position
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with high-growth corporations across Europe. We specialize in connecting bilingual professionals to career-defining opportunities, consistently maintaining our reputation as a leader in the competitive landscape of Jobs in Bulgaria. We are currently seeking a motivated professional to join our team in Sofia as a Latvian Speaking Support Specialist. This Latvian Speaking Support Specialist position in Bulgaria offers an exceptional opportunity to advance your career within the fast-paced Customer Support Services industry while enjoying a comprehensive support structure.
Requirements
- Native or fluent Latvian (spoken and written).
- Valid EU passport (mandatory).
- Strong command of the English language for corporate communication.
- Passion for excellence in the Customer Support Services industry.
- Excellent communication and problem-solving skills, highly valued in Latvian-speaking jobs.
- Ability to relocate to Sofia for this on-site Latvian Speaking Support Specialist position in Bulgaria.
Responsibilities
- Provide high-level assistance to customers via phone, email, and live chat within the Customer Support Services sector.
- Represent our clients professionally by delivering accurate information and troubleshooting solutions in Latvian.
- Maintain detailed records of customer interactions to ensure quality assurance standards are met.
- Collaborate with international teams to optimize service delivery and enhance the overall customer experience.
- Analyze complex customer queries and provide timely, effective resolutions.
- Participate in ongoing training sessions to stay updated on service protocols and industry best practices.
- Contribute to a positive, efficient, and solution-oriented work environment.
Benefits
- Competitive Monthly Salary.
- Fully Paid Training to ensure your success in the Customer Support Services field.
- Comprehensive Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel) to ensure a seamless transition to Bulgaria.
- Attractive Monthly Performance Bonus.
- Career development and advancement opportunities within the firm.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
