Large Loss Property Adjuster - Field Estimating - New Brunswick, NJ

Allstate • New Brunswick, NJ

1d • $68,500 - $115,600

About The Position

The Large Loss Property Adjuster provides service to policyholders by traveling to customers’ homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. The role also handles virtual claims nationwide, using tools and software such as Xactimate and ClaimsX Video Collaboration, with particular expertise in water losses.

The adjuster handles property claims independently, reviewing damage and interpreting policies to determine coverage. They communicate with customers through phone, email, and video chat, tailoring communication to customer preferences and keeping customers updated. The role also evaluates and negotiates settlements with customers, vendors, third-party carriers, and claimants, and documents claim activity accurately and promptly in the claims system.

The position requires residency near New Brunswick, New Jersey, travel to customers’ homes, and the ability to perform physical roof inspections. Approximately two weeks of training takes place in Dallas, Texas, followed by ongoing training. Depending on location and applicable requirements, the employee may need to obtain an adjuster and/or appraiser license within 60 days of hire. Company car eligibility depends on annual work mileage; personal vehicle use may be required, with mileage reimbursement for work use.

Requirements

• At least 4 years of previous outside adjuster experience is highly desired.
• Experience handling claims involving multiple trades and losses over $100,000.
• Proficiency with Xactimate and other relevant estimating software.
• Strong critical-thinking and technical skills to assess damage accurately and expedite settlements.
• Excellent communication and interpersonal skills.
• Ability to travel to customers’ homes and effectively handle virtual claims nationwide.
• Detail-oriented and organized, with a focus on high-quality work.
• Residency near New Brunswick, New Jersey, is mandatory.
• Ability to carry a 50-pound ladder and access roofs with up to a 6/12 pitch.
• Valid driver’s license and willingness to travel.
• Applicants who currently hold an active insurance license must terminate all existing appointments before onboarding and may not hold outside appointments during employment. Applicants with a resident producer license must surrender it when instructed by the licensing team.
• If applicable, secure required adjuster and/or appraiser license(s) within 60 days of hire.

Nice To Haves

• Applicable active licenses may qualify the candidate for a $1,000 licensing sign-on bonus. The listed licenses may include a Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or an applicable Appraiser License.
• A company car may be available based on annual work mileage and company guidelines.

Responsibilities

• Travel to customers’ homes to conduct on-site property inspections.
• Investigate claims, review damage, and interpret policies to determine coverage.
• Prepare estimates and settle claims promptly and efficiently.
• Handle virtual claims nationwide using platforms and software such as Xactimate and ClaimsX Video Collaboration.
• Provide empathetic customer service and communicate by phone, email, and video chat, following customer communication preferences and providing claim updates.
• Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants, including challenging and complex situations.
• Use estimate tools, job aids, and settlement platforms to resolve claims and support timely settlements.
• Document claim work accurately and promptly in the claims system and follow policy agreements.
• Attend approximately two weeks of training in Dallas, Texas, and participate in ongoing training.
• Obtain an adjuster and/or appraiser license within 60 days of hire if required for the office or area.

Benefits

• Benefits package from Day 1, including time off, healthcare, and retirement benefits.
• Competitive pay and support for continuous development and career advancement.
• Flexible scheduling and a time-off policy intended to support work/life balance.
• Initial and ongoing training.
• 401(k)/pension.
• Education reimbursement.
• Programs to help employees balance work with the rest of their lives.
• Mileage reimbursement for personal vehicle usage during work.
• Eligible work-from-home employees receive a monthly connectivity reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed