Large Loss Property Adjuster - Field Estimating - Memphis, TN

Allstate•Memphis, TN

9d•$72,000 - $117,700

About The Position

The Large Loss Property Adjuster provides service to policyholders by traveling to customers’ homes to inspect damage, investigate coverage, prepare estimates, and settle claims promptly and efficiently. The role also handles virtual claims nationwide using platforms and software such as Xactimate and ClaimsX Video Collaboration, with a focus on fire and water losses. The adjuster investigates property claims, interprets policies, communicates with customers, negotiates settlements with customers and other parties, and documents claim activity accurately and on time. The role requires independent work, travel, and the ability to carry a 50-pound ladder and access roofs with up to a 6/12 pitch. Approximately two weeks of training takes place in Dallas, Texas. Depending on the office or area, obtaining an adjuster and/or appraiser license within 60 days of hire may be a condition of employment.

Requirements

Residency within the posted location is mandatory.
Valid driver’s license and willingness to travel for work.
Ability to carry a 50-pound ladder and access roofs with up to a 6/12 pitch.
Strong critical-thinking and technical skills to assess damage accurately and expedite settlements.
Excellent communication and interpersonal skills for customer service.
Detail-oriented and organized, with a focus on high-quality work.
Must comply with applicable insurance licensing requirements, including terminating existing appointments or surrendering a resident producer license when instructed.
If applicable, obtain required adjuster and/or appraiser license(s) within 60 days of hire.

Nice To Haves

Four years of previous experience as an outside adjuster is highly desired.
Experience handling claims involving multiple trades and losses over $100,000.
Proficiency with Xactimate and other relevant estimating software.

Responsibilities

Travel to customers’ homes to conduct on-site inspections of property damage.
Investigate claims and interpret policies to determine coverage.
Prepare estimates and settle claims promptly and efficiently.
Handle virtual claims nationwide using platforms and software such as Xactimate and ClaimsX Video Collaboration.
Handle fire and water loss claims.
Communicate with customers by phone, email, and video chat, using their preferred communication approach and keeping them informed of claim progress.
Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants in accordance with legal and business standards.
Use critical thinking, estimating tools, job aids, and settlement platforms to resolve claims.
Maintain clear, timely, and accurate documentation in the claims system.
Travel as required to customers’ homes and attend approximately two weeks of training in Dallas, Texas.

Benefits

Benefits package from Day 1, including time off, healthcare, and retirement benefits.
Competitive pay and support for continuous development and career advancement.
Flexible scheduling and a time-off policy intended to support work/life balance.
Initial and ongoing training.
401(k)/pension.
Education reimbursement.
Potential eligibility for a $1,000 licensing sign-on bonus for candidates with applicable active licenses; exclusions apply.
Role may qualify for a company car based on annual work mileage; mileage reimbursement is offered for use of a personal vehicle for work.
Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
Monthly connectivity reimbursement for employees eligible to work from home.