Large Loss Property Adjuster - Field Estimating - South Seattle/Metro Seattle, WA

Allstate•Seattle, WA

7d•$68,000 - $131,300

About The Position

This is a Complex Field Adjuster role serving South Seattle/Metro Seattle, Washington. The Large Loss Field Property Adjuster provides service to policyholders by traveling to customers’ homes to inspect damage, investigate coverage, prepare estimates, and resolve claims promptly and efficiently. The role also handles virtual claims nationwide, using platforms and software such as Xactimate and ClaimsX Video Collaboration, with particular focus on water losses. The adjuster handles claims independently and compassionately, reviews damage and interprets policies to determine coverage, communicates with customers through phone, email, and video, and negotiates settlements with customers, vendors, third-party carriers, and claimants. The position requires accurate, timely claim documentation and use of estimating tools, job aids, and settlement platforms. Residency within the posted location is mandatory. The role requires travel to customer homes, the ability to carry a 50-pound ladder and access roofs with a pitch up to 6/12, and attendance at approximately two weeks of training in Dallas, Texas. Applicable adjuster and/or appraiser licenses may be required within 60 days of hire. The role may qualify for a company car under company mileage guidelines; personal vehicle use may be required until then, with mileage reimbursement for work use.

Requirements

Four years of previous experience as an outside adjuster is highly desired.
Experience handling claims involving multiple trades and losses exceeding $100,000.
Proficiency with Xactimate and other relevant estimating software.
Strong critical-thinking and technical skills to assess damage accurately and expedite settlements.
Excellent communication and interpersonal skills.
Ability to travel to customers’ homes and handle virtual claims nationwide.
Detail-oriented and organized, with a focus on high-quality work.
Residency within the posted location is mandatory.
Ability to carry a 50-pound ladder and access roofs with up to a 6/12 pitch.
Valid driver’s license and willingness to travel.
If the applicant currently holds an active insurance license, all existing appointments must be terminated before onboarding, and no outside appointments may be held during employment.
Applicants seeking an adjuster role who also hold a resident producer license must surrender that license when instructed by the licensing team.
If required, obtain applicable adjuster and/or appraiser license(s) within 60 days of hire, including passing an additional Department of Labor background check.
A background investigation is required for candidates offered the position.
The position is not available to residents of California, Alaska, Hawaii, or Puerto Rico.

Nice To Haves

Applicable active licenses may qualify the candidate for a $1,000 licensing sign-on bonus, including a Home Resident Property & Casualty License, Designated Home State Florida or Texas License, and/or applicable Appraiser License. Current Allstate employees and candidates who previously worked for Allstate or its family of companies are ineligible for the bonus.
The role may qualify for a company car based on annual work mileage and company guidelines.

Responsibilities

Travel to customers’ homes to conduct on-site property inspections.
Investigate property damage and policy coverage, including reviewing damage and interpreting policy terms.
Prepare estimates and settle claims promptly and efficiently, particularly water-loss claims.
Handle virtual claims nationwide using platforms and software such as Xactimate and ClaimsX Video Collaboration.
Provide compassionate, clear customer service and guide policyholders through the claims process.
Communicate with customers by phone, email, and video, using customers’ preferred communication methods and keeping them updated on claim progress.
Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants in accordance with legal and business standards.
Use critical thinking and available estimating tools, job aids, and settlement platforms to resolve claims.
Protect the company financially by applying policies according to policy agreements.
Complete timely and accurate documentation in the claims system.
Attend approximately two weeks of training in Dallas, Texas.
Obtain adjuster and/or appraiser licenses within 60 days of hire if required for the office or area.

Benefits

Benefits package available from the first day of employment, including time off, healthcare, and retirement benefits.
401(k)/pension.
Education reimbursement.
Flexible scheduling and a time-off policy intended to support work-life balance.
Initial and ongoing training.
Competitive pay and support for continuous development and career advancement.
Mileage reimbursement for work-related personal vehicle use.
Potential $1,000 licensing sign-on bonus for eligible candidates with applicable active licenses; prior Allstate employees and former employees of its family of companies are excluded.
Employees eligible to work from home receive a monthly connectivity reimbursement to help offset internet costs.
Technology setup including a laptop, monitors, headset, keyboard, and mouse.