Landscape Operations Manager and Future New Branch Manager

Paradise Landscaping•Shelby, NC

30d•$90,000 - $120,000•Onsite

About The Position

Paradise Landscaping is seeking an experienced landscape leader to join their team. This role will begin at their headquarters in Shelby, NC, for approximately 12-24 months to learn company systems, culture, financial model, and leadership philosophy. The ultimate goal is to prepare the individual for a leadership role in expanding into the Charlotte area as a Branch Manager. This is an opportunity to shape the future of a rapidly growing company, work directly with ownership, build and develop teams, lead commercial maintenance and landscape construction operations, and make a lasting impact on company growth. The Landscape Operations Manager is responsible for leading daily operations, driving safety, quality, efficiency, profitability, and team development. This is a hands-on role involving office and field work, coaching Team Leaders, solving operational challenges, improving production, and ensuring exceptional client service. The ideal candidate enjoys leading people, improving systems, developing future leaders, and creating accountability across multiple service divisions.

Requirements

Minimum 7 years of landscape industry experience
Minimum 5 years in a leadership or management role
Experience leading multiple landscape crews or service divisions
Strong knowledge of: Commercial landscape maintenance, Landscape construction, Irrigation systems, Landscape enhancements, Plant identification and horticulture
Experience managing labor productivity, scheduling, and job costing
Excellent leadership and communication skills
Strong organizational and problem-solving abilities
Valid driver's license with a clean driving record

Nice To Haves

Bilingual (English/Spanish)
North Carolina Pesticide License
Irrigation certification
ICPI, CLT, or other industry certifications
Experience with Aspire Landscape Software
Experience in a growth-oriented landscape company with multiple service divisions

Responsibilities

Oversee daily operations for landscape maintenance, installation, irrigation, and enhancement services
Coordinate schedules, manpower, equipment, and materials
Ensure projects and services are completed safely, efficiently, and profitably
Monitor labor efficiency, productivity, and job costing
Identify operational challenges and implement solutions
Improve workflow and operational systems
Lead, mentor, and coach Team Leaders and field personnel
Conduct regular jobsite visits and quality inspections
Train employees on best practices, safety, and production techniques
Hold team members accountable to company standards
Help recruit, interview, and develop future leaders
Foster a culture built around ownership, accountability, and continuous improvement
Support Account Managers in delivering exceptional service
Ensure work consistently exceeds client expectations
Resolve field-related concerns professionally and promptly
Maintain high standards of quality across every property and project
Provide guidance and support involving: Landscape construction, Irrigation systems, Landscape lighting, Drainage, Hardscape installation, Plant installation, Turf care and plant health, Equipment utilization, Jobsite logistics
Assist with troubleshooting and complex field challenges as needed
Track key operational metrics and KPIs
Improve labor efficiency and profitability
Support budgeting and forecasting
Monitor production goals
Help build scalable systems that support future company growth