About The Position

The Laboratory Support Technician (LST II) is part of the provider care team and supports laboratory reporting, data, and scheduling functions. The position is responsible for providing laboratory support accurately, promptly, and effectively, and for demonstrating excellent customer service in accordance with Mercy Signature Service Standards. The LST II skillfully acquires required specimen types for laboratory testing using safe, accurate, effective, and professional methods, while observing HIPAA confidentiality requirements and laboratory policies. Duties are performed consistently with Mercy’s mission, values, and Service Standards.

Requirements

  • High school diploma or equivalent.
  • Six months of phlebotomy or clinical laboratory experience, or successful completion of a clinical training program.
  • Satisfactory completion of the specific facility competencies required for advancement, including applicable checklists, written examinations, and management observation.

Responsibilities

  • Provide support for laboratory reporting, data, and scheduling functions.
  • Provide laboratory support accurately, promptly, and effectively.
  • Demonstrate excellent customer service in all customer interactions, in line with Mercy Signature Service Standards.
  • Acquire required specimen types for laboratory testing using safe, accurate, effective, and professional methods.
  • Observe HIPAA confidentiality requirements and laboratory policies.
  • Perform duties consistently with Mercy’s mission, values, and Service Standards.
  • Complete facility competencies, which may include checklists, written examinations, and management observation, to be eligible for advancement.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Tuition support
  • Matched retirement plans for team members working 32 or more hours per pay period
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