Laboratory Logistics & Transportation Specialist

Bloodworks NW • Seattle, WA

4d • $26 - $38

About The Position

Bloodworks Northwest is hiring two Laboratory Logistics & Transportation Specialists for a fast-paced team. This critical role supports Bloodworks NW departments and hospital customers by providing reliable transportation, managing the receipt and distribution of shipments with an accurate audit trail, and representing Bloodworks NW positively to internal and external customers. Paid training is provided.

The role includes laboratory work processing routine and emergency testing requests, evaluating specimens and requests for identification and suitability, documenting incoming and outgoing packages and calls, entering patient and donor data, and troubleshooting unacceptable specimens. Dispatch duties include coordinating local and regional transportation by priority, using relevant computer systems, reporting incidents, escalating concerns, and following standard operating procedures. Courier duties include transporting blood-related products, supplies, and business materials between Bloodworks NW laboratories and local hospital clients while following vehicle safety requirements.

This is a full-time position, 40 hours per week. Starting pay is $26.50–$27.50 per hour, depending on experience.

Requirements

• At least one year of customer service and/or data entry experience.
• A valid Washington State driver's license and at least three years of possessing a driver's license.
• An acceptable driving record and compliance with Bloodworks Vehicle Safety and Training Policy MVR standards.
• High school diploma or equivalent.
• Computer skills, including data entry and word processing.
• Ability to lift up to 60 pounds.
• Ability to adjust to a variety of vehicles.
• Demonstrated communication and interpersonal skills.
• Strong attention to detail.
• Must meet the standards of the pre-hire background check.

Nice To Haves

• Laboratory experience.
• Shipping and receiving experience.
• Additional education.

Responsibilities

• Receive and process requests for routine and emergency testing.
• Evaluate specimens and requests for patient identification and suitability for pre-transfusion and other serologic testing in accordance with laboratory policies.
• Maintain an accurate audit trail for incoming and outgoing packages and calls.
• Enter patient and donor data accurately into the appropriate databases.
• Troubleshoot unacceptable specimens and document outcomes appropriately.
• Dispatch local and regional transportation according to the appropriate priority.
• Operate relevant departmental computer systems, including Access, BBCS, IQVIA, and PC applications.
• Report incidents involving unusual circumstances or failures to follow standard operating procedures.
• Communicate and appropriately escalate concerns.
• Ensure high-quality work and comply with applicable standard operating procedures.
• Transport blood-related products, supplies, and business materials between Bloodworks NW laboratories and local hospital clients.
• Follow Bloodworks Vehicle Safety and Training Policy standards when operating or riding in company vehicles.
• Contribute to the Laboratory Logistics and Transportation department and Bloodworks teams through collaborative interactions and effective communication.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and life insurance for employees regularly scheduled for 24 or more hours per week, with family coverage available.
• Eligibility to participate in 401(a) and 403(b) retirement plans.
• Consolidated paid leave program accruing 4.8–6.8 weeks of time off per year, based on length of service.
• Subsidized transit program.
• Educational reimbursement.
• Relocation assistance bonus may be available to candidates hired from outside the service area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED