Laboratory Logistics & Transportation Specialist

Bloodworks Northwest•Seattle, WA

About The Position

Bloodworks NW is hiring two Laboratory Logistics & Transportation Specialists to support its departments and hospital customers. The role provides reliable transportation services, manages the receipt and distribution of incoming shipments with an accurate audit trail, and represents Bloodworks NW positively to internal and external customers. Paid training is provided. The position combines laboratory, dispatch, and courier duties. Laboratory work includes receiving and processing routine and emergency testing requests, evaluating specimens and requests for identification and suitability, maintaining package and call audit trails, entering patient and donor data, and troubleshooting unacceptable specimens. Dispatch work includes coordinating local and regional transportation according to priority, using relevant computer systems, reporting incidents and escalating concerns, and ensuring high-quality work and compliance with procedures. Courier work includes transporting blood-related products, supplies, and business materials between Bloodworks NW laboratories and local hospital clients while following vehicle safety policies. This is a full-time position scheduled for 40 hours per week. Starting pay is $26.50–$27.50 per hour, depending on experience.

Requirements

At least one year of customer service and/or data entry experience.
High school diploma or equivalent.
A driver's license held for at least three years and a valid Washington State driver's license with an acceptable driving record.
Computer skills, including data entry and word processing.
Meet the MVR standards required by the Bloodworks Vehicle Safety and Training Policy.
Meet pre-hire background check standards.
Ability to lift up to 60 pounds.
Ability to adjust to a variety of vehicles.
Demonstrated communication and interpersonal skills.
Strong attention to detail.

Nice To Haves

Laboratory experience.
Shipping or receiving experience.
Additional education beyond a high school diploma or equivalent.

Responsibilities

Receive and process requests for routine and emergency testing.
Evaluate specimens and requests for patient identification and suitability for pre-transfusion and other serologic testing in accordance with laboratory policies.
Maintain an accurate audit trail for incoming and outgoing packages and calls.
Enter patient and donor information accurately into appropriate databases.
Troubleshoot unacceptable specimens and document outcomes appropriately.
Perform dispatch responsibilities for local and regional transportation according to priority.
Operate relevant department computer systems, including Access, BBCS, IQVIA, and PC applications.
Report incidents involving unusual circumstances or failures to follow standard operating procedures, and communicate and escalate concerns appropriately.
Ensure high-quality work and comply with applicable Standard Operating Procedures.
Transport blood-related products, supplies, and business-related materials between Bloodworks NW laboratories and local hospital clients.
Follow the Bloodworks Vehicle Safety and Training Policy when operating or riding in company vehicles.
Promote collaboration and effective communication as a member of the Laboratory Logistics and Transportation department and Bloodworks teams.
Perform other duties as assigned.

Benefits

Medical, dental, vision, and life insurance for employees regularly scheduled for 24 or more hours per week, with family coverage available.
Eligibility to participate in 401(a) and 403(b) retirement plans.
Consolidated paid leave program accruing 4.8–6.8 weeks of time off per year, based on length of service.
Subsidized transit program.
Educational reimbursement.
Potential relocation assistance bonus for candidates hired from outside the service area; conditions apply.

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