Laboratory Computer Specialist

Alaska Native Tribal Health Consortium•Anchorage, AK

About The Position

Under general supervision of the Laboratory Computer Systems Administrator, the Laboratory Computer Specialist provides ongoing technical support for Laboratory Information System software applications at ANMC, including software maintenance and training. The position supports accurate and reliable laboratory information systems, helps coordinate software implementations and integrations, analyzes system and data issues, and assists with laboratory records, billing, regulatory compliance, reporting, and special projects. The role maintains the confidentiality of patient records and procedures and may perform other duties as assigned.

Requirements

Bachelor’s degree in Biological, Medical, or Chemical Science; progressively responsible professional work-related experience, education, or training may substitute year for year for college education.
Two years of hospital laboratory computer experience; an equivalent combination of relevant education and/or training may substitute for experience.
Certification as a Medical Lab Technician or Medical Technologist through ASCP or an equivalent national certification agency.
Knowledge of laboratory and diagnostic procedures.
Knowledge of CPT-4, ICD-10-CM, and HCPCS nomenclature, coding rules, and guidelines.
Knowledge of The Joint Commission/CAP standards affecting medical records and accreditation.
Knowledge of medical file and records management principles and practices.
Knowledge of medical terminology, anatomy, physiology, and concepts of disease.
Knowledge of patient care activities, the hospital environment, and interactions among services and functions.
Knowledge of LIS and EHR systems and how they interact.
Knowledge of software applications unique to ANMC.
Ability to understand medical laboratory procedures, protocols, and test data.
Ability to read medical test reports and find and resolve discrepancies.
Ability to analyze complex data and information-systems problems, evaluate alternatives, and make logical recommendations based on findings.
Ability to train users in specialized software applications.
Ability to write policies and procedures.
Ability to establish and maintain cooperative working relationships with other ANMC employees.
Ability to operate a personal computer using a variety of software applications.
May be required to work outside the traditional work schedule and be called out for off-shift work in emergencies.
Some incumbents may be required to obtain specific technical certifications according to organizational needs.

Responsibilities

Assist with maintaining the Laboratory Information System and review laboratory records, test reports, quality control reports, and charge codes for accuracy.
Evaluate data validity in relation to test systems and assay procedures; correlate test data and modify logic schemes to correct parameters as necessary.
Monitor test instrument interfaces and ensure accurate data transmission.
Assist with managing site-parameter customization and address integration issues with other software packages.
Review and analyze reference ranges, site parameters, and local tables for accuracy and completeness.
Coordinate implementation of new software products.
Evaluate information-flow processes and serve as a liaison between service lines that manage those processes.
Analyze and test software functionality; identify and resolve problems within scope of authority.
Coordinate resolution of software effectiveness issues with system programmers.
Check applications for operating efficiency and system interfaces; identify patterns in reported problems and recommend programming, process, and training improvements.
Help assure system reliability.
Evaluate and update descriptive codes using CPT-4, ICD-10-CM, and HCPCS coding systems.
Abstract and organize computer records for research, resource allocation, and data analysis.
Participate in coordination meetings to resolve laboratory record and billing charge-code issues.
Manage special projects as required under the Laboratory Computer Systems Administrator.
Compile and analyze data; prepare and distribute files, records, reports, and other documents.
Review and analyze records for compliance with The Joint Commission and CAP regulations and guidelines.
Assist with preparations for inspections from regulatory and accrediting agencies.
Provide training on current software applications and new features.
Maintain confidentiality of patient records and procedures.
Perform other duties as assigned.

Benefits

Medical insurance through the Federal Employee Health Benefits Program, with more than 20 plans and tiers.
Cost-share dental and vision insurance.
Discounted pet insurance.
Retirement contributions through a 403(b), with pre-tax or Roth options.
401(a) ANTHC Retirement Plan matching contributions of up to 5% of eligible pay after one year of employment, based on employee contributions; employees may also be eligible for an annual discretionary employer contribution of up to 3%.
Paid time off beginning immediately, accruing up to 6 hours per pay period, with accruals increasing based on years of service.
Eleven paid holidays.
Paid parental leave or miscarriage/stillbirth leave eligibility after six months of employment.
Basic short- and long-term disability premiums, AD&D insurance, and basic life insurance covered by ANTHC; additional voluntary coverage options are available.
Flexible Spending Accounts for healthcare and dependent care.
Ancillary cash benefits for accident, hospital indemnity, and critical illness.
On-site child care facility.
Employee Assistance Program, including grief support, financial counseling, mental/emotional health support, and discounted legal advice.
Tuition discounts at Alaska Pacific University for employees and eligible dependents.
On-site training courses and professional development opportunities.
License and certification reimbursements and occupational insurance for medical staff.
Emergency travel assistance.
Education assistance or education leave eligibility.
Discount program for travel, gym memberships, amusement parks, and more.