OEM Computer Specialist

Thermo Fisher Scientific•Austin, TX

About The Position

The OEM Computer Specialist is responsible for the compute backbone of Thermo Fisher’s instrumentation portfolio, bridging scientific instrument design with the release cycles of hardware, silicon, and software partners. The role harmonizes computer and operating-system architectures across Thermo Fisher divisions, coordinates requirements among scientific groups, vendors, and integrators, and aligns computer-system lifecycles with those of scientific instruments. The specialist defines and maintains validated computer configurations and images, supports FDA 21 CFR Part 11 and GxP compliance, and balances cybersecurity controls with field-service diagnostics and instrument performance. The role also governs third-party integrators that customize, configure, image, package, and supply Thermo Fisher-branded computer systems, while managing long-term stocking and last-time-buy strategies.

Requirements

  • B.S. or greater in Computer Engineering, Electrical Engineering, or a related field.
  • At least 3 years of experience in systems architecture, specifically in an OEM integration or industrial computing context.
  • Deep understanding of computer hardware fundamentals, including CPU, RAM, and data logic.
  • Strong knowledge of Dell/HP OEM portfolios and NVIDIA GPU architectures.
  • Expertise in Windows IoT Enterprise LTSC and Linux hardening.
  • Strong understanding of Enterprise Architecture governance principles and their application in industrial or scientific environments.
  • Ability to negotiate technical requirements across Quality, Cybersecurity, Engineering, and Field Service departments.
  • Familiarity with Endpoint Detection and Response tools and their impact on high-performance computing environments.
  • Exceptional strategic thinking, analytical problem-solving, and ability to explain complex technical concepts to non-technical audiences.
  • Ability to develop detailed build-to-order documentation for integrators.
  • Ability to participate in technical audits of integrator facilities.

Nice To Haves

  • Prior field service or technical support experience to inform serviceability-focused design.
  • Proven ability to influence and lead cross-functional teams and senior stakeholders in a highly matrixed global organization.
  • Ability to resolve conflicts between security requirements and instrument performance.

Responsibilities

  • Drive harmonization of computer and OS architectures across Thermo Fisher divisions to support enterprise buying and global support.
  • Negotiate and coordinate technical requirements among Thermo Fisher scientific groups, hardware vendors, and external integrators.
  • Coordinate last-time-buy programs and multi-year supply strategies for shared hardware components.
  • Consolidate computer-system validation quality frameworks while maintaining FDA 21 CFR Part 11 standards.
  • Develop a unified framework for golden images and hardware builds that supports shared components and necessary instrument-specific configurations.
  • Align scientific instrument lifecycles with vendor hardware refresh cycles and secure extended-lifecycle hardware.
  • Serve as the technical interface for Dell OEM Solutions, NVIDIA, and Microsoft, influencing roadmaps to meet lab requirements.
  • Architect and maintain validated, locked operating-system and hardware configurations to support qualification and regulatory compliance.
  • Negotiate cybersecurity requirements while preserving field-service diagnostic and repair capabilities.
  • Conduct validation risk assessments for proposed computer hardware changes.
  • Direct and oversee third-party computer integrators and their custom hardware builds, configurations, and branded appliance conversions.
  • Specify and validate mechanical customizations, labeling, packaging, physical security features, and custom cabling.
  • Manage delivery and maintenance of golden images, including locked Windows LTSC or Linux environments.
  • Manage long-term stocking and last-time-buy events to bridge hardware end-of-life dates and instrument support timelines.
  • Develop detailed build-to-order documentation for integrators, including drive partitioning and mounting-bracket torque specifications.
  • Participate in technical audits of integrator facilities to verify production quality standards.
  • Influence and lead cross-functional teams and senior stakeholders, and resolve conflicts between security requirements and instrument performance.
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