Laboratory Care Technician

Fairview Health Services•Maplewood, MN

3d•Onsite

About The Position

Fairview is hiring a casual Laboratory Care Technician (LCT) at M Health Fairview St. John’s Hospital in Maplewood, Minnesota. The role offers flexible scheduling across day, evening, and night shifts. Employees bid on open shifts to obtain work hours and must work at least five shifts every three months to maintain casual employment status, including one weekend shift within a six-week rotation and one rotating holiday per year. The LCT works with diverse populations in a healthcare environment, providing proficient and professional services to patients, families, and coworkers. The role includes collecting laboratory specimens at M Health Fairview or outreach locations, handling specimens safely and securely, performing point-of-care testing, and accurately entering orders and collection information into laboratory systems. The LCT also monitors incomplete work, schedules tests and procedures, and provides results through laboratory or hospital information systems and by phone. The laboratory provides a broad range of diagnostic services and emphasizes precision, efficient turnaround, patient comfort, and safety.

Requirements

Must be at least 18 years old.
Must have completed a formal phlebotomy education program, or completed three months of full-time clinical phlebotomy and laboratory experience, or be enrolled in an MLT or MLS program and have completed a phlebotomy course.
Demonstrated competence and proficiency in collecting blood samples.
Successful customer service background in a diverse cultural setting.
Ability to work under stress in a variety of situations.
Ability to exercise independent judgment.
Manual dexterity.

Nice To Haves

Prior laboratory experience in a hospital or clinic setting in a similar capacity.

Responsibilities

Obtain biological specimens and perform procedures according to established guidelines and standard operating procedures.
Perform phlebotomy at various sites and communicate special specimen-handling requirements.
Use appropriate communication skills to address patient, family, and customer needs.
Perform point-of-care and/or waived testing; may perform EKGs.
May train others in phlebotomy skills and mentor or teach students.
Ensure specimens are properly identified and acceptable for testing; process specimens before testing or sending them to reference laboratories.
Perform daily quality control, troubleshoot issues, and maintain equipment.
Monitor inventory, order supplies, and restock supplies.
Prioritize work to support optimal patient outcomes and assigned tasks.
Transport blood and body fluids safely, promptly, and under proper conditions.
Seek assistance appropriately with problems or unusual situations.
Accurately enter and release order and collection information in the laboratory information system and associated subsystems.
Monitor computer logs for incomplete work, schedule tests and procedures, and provide results in LIS/HIS or by phone.
Acquire additional computer skills as appropriate to the work area.
Support and adhere to the laboratory quality assurance program.
Maintain a safe work environment, follow safety protocols and infection-control guidelines, and respond appropriately to emergencies.
Work individually or as a team member to support service improvement and departmental goals.