Laboratory Care Technician

Fairview Health Services•Lakeville, MN

10d•Onsite

About The Position

Fairview is seeking a full-time Laboratory Care Technician at M Health Fairview Clinic - Lakeville. The position is benefit eligible and scheduled for 80 hours per two-week pay period. It is a day position, generally Monday through Friday from 8:30 a.m. to 5:00 p.m.; the schedule may change based on staffing needs and could begin earlier. The role participates in a weekend rotation, currently working every fifth Saturday from 8:45 a.m. to 5:15 p.m. at a Fairview Urgent Care Clinic. Working with diverse populations in a healthcare environment, the Laboratory Care Technician provides proficient, professional services to patients, families, and coworkers in keeping with M Health Fairview values. The role collects laboratory specimens at Fairview and outreach locations, handles specimens safely and securely, and performs point-of-care testing. The technician enters orders and collection information into the Laboratory Information System and related subsystems, monitors computer logs for incomplete work, schedules tests and procedures, and provides results through LIS/HIS and by phone. Accuracy and attention to detail support quality laboratory services. The technician works independently or as part of a team to support service improvement, the department, and M Health Fairview's goals.

Requirements

High school graduate, equivalent, or higher degree; diploma, GED, equivalency evaluation, or transcript must be provided.
Completion of a formal phlebotomy education program, or completion of three months of full-time clinical phlebotomy and laboratory experience, or enrollment in an MLT or MLS program with completion of a phlebotomy course.
Must be at least 18 years of age.
Successful customer service background within a diverse cultural setting.
Ability to work under stress in a variety of situations.
Ability to exercise independent judgment.
Manual dexterity.
Competence and proficient skills in collecting blood samples.
Basic Life Support certification from the American Heart Association or Red Cross is required when working in a clinic setting, within 90 days; it is not required at Maple Grove Ambulatory Care Center.

Nice To Haves

Prior laboratory experience in a hospital or clinic setting in a similar capacity.
Reliable transportation is required for some positions.

Responsibilities

Obtain biological specimens and perform procedures according to established guidelines and Standard Operating Procedures.
Perform phlebotomy at various sites and communicate special specimen-handling requirements.
Use appropriate communication skills to meet the needs of patients, families, and other customers.
Demonstrate proficiency with point-of-care and/or waived testing; may perform EKGs.
May train others in phlebotomy skills and mentor and teach students.
Ensure specimens are acceptable for testing and properly identified; process specimens before testing or sending them to reference laboratories.
Perform daily quality control, troubleshooting, and equipment maintenance.
Monitor inventory, order supplies, and restock supplies.
Prioritize assigned work to support optimal patient outcomes.
Transport blood and body fluids safely, under proper conditions, and in a timely manner.
Seek assistance appropriately with problems or unusual situations.
Accurately enter and release order and collection information into LIS and associated subsystems.
Monitor computer logs for incomplete work, schedule tests and procedures, and provide results in LIS/HIS and by phone.
Acquire additional computer skills as appropriate to the work area.
Support and adhere to the laboratory quality assurance program.
Maintain a safe work environment, adhere to safety protocols, and follow infection control guidelines.
Respond appropriately to emergent situations.