Laboratory Care Technician

Fairview Health Services•Minneapolis, MN

6d•Onsite

About The Position

Fairview is seeking a full-time Laboratory Care Technician to join the team at the new Fairview Riverside University Clinic, which is scheduled to open in December of this year. The role provides laboratory specimen collection at Fairview and outreach locations, safe specimen handling, and point-of-care testing. The technician accurately enters orders and collection information into laboratory systems, monitors logs for incomplete work, schedules tests and procedures, and provides results through LIS/HIS and by phone. The role supports quality service improvement and the department’s goals while working independently and as part of a team with patients, families, coworkers, and diverse populations. Primary scheduled hours are 8:00 a.m. to 5:30 p.m., Monday through Friday, with occasional schedule flexibility as needed. The role also includes one weekend shift every fifth weekend, on either Saturday or Sunday, from 8:45 a.m. to 5:15 p.m. at an Urgent Care location.

Requirements

High school graduate, equivalent, or higher degree; diploma, GED, equivalency evaluation, or transcript must be provided.
Completion of a formal phlebotomy education program, or completion of three months of full-time clinical phlebotomy and laboratory experience, or enrollment in an MLT or MLS program including completion of a phlebotomy course.
Must be at least 18 years of age.
Successful customer service background within a diverse cultural setting.
Ability to work under stress in a variety of situations.
Ability to exercise independent judgment.
Manual dexterity.
Competence and proficient skills in collecting blood samples.
Basic Life Support certification from the American Heart Association or Red Cross is required within 90 days when working in a clinic setting; it is not required at Maple Grove Ambulatory Care Center.

Nice To Haves

Prior laboratory experience in a hospital or clinic setting in a similar capacity.
Reliable transportation is required for some positions.

Responsibilities

Obtain biological specimens and perform procedures according to established guidelines and Standard Operating Procedures.
Perform phlebotomy at various sites and communicate special specimen-handling needs.
Use appropriate communication skills to meet patient, family, and customer needs.
Perform point-of-care and/or waived testing; may perform EKGs.
May train others in phlebotomy skills and mentor or teach students.
Ensure specimens are acceptable for testing and properly identified.
Process specimens before testing or shipment to reference laboratories.
Perform daily quality control, troubleshoot issues, and maintain equipment.
Monitor inventory and order and restock supplies.
Prioritize assigned work to support optimal patient outcomes.
Transport blood and body fluid specimens safely, under proper conditions, and in a timely manner.
Seek assistance appropriately for problems or unusual situations.
Accurately enter and release order and collection information into LIS and associated subsystems.
Monitor computer logs for incomplete work.
Schedule tests and procedures and provide results in LIS/HIS and by phone.
Acquire additional computer skills as appropriate to the work area.
Support and adhere to the laboratory quality assurance program.
Maintain a safe work environment, adhere to safety protocols, and follow infection control guidelines.
Respond appropriately to emergent situations.