Laboratory Care Technician

Fairview Health Services•Maplewood, MN

13d•Onsite

About The Position

Fairview is seeking a full-time Laboratory Care Technician to join the team at M Health Fairview Clinic - Maplewood. Primary scheduled hours are 7:00 a.m. to 3:30 p.m., Monday through Friday, with occasional schedule flexibility as needed. The position includes one weekend shift every fifth weekend, on either Saturday or Sunday, at an Urgent Care clinic location from 8:45 a.m. to 5:15 p.m. The Laboratory Care Technician works with diverse populations in a healthcare environment and provides quality, proficient, and professional services consistent with M Health Fairview Values. The role includes collecting laboratory specimens at Fairview or outreach locations; ensuring safe and secure specimen handling; performing point-of-care testing; and accurately entering orders and collection information into the Laboratory Information System and related subsystems. The technician monitors computer logs for incomplete work, schedules tests and procedures, and provides results in LIS/HIS and over the phone. Attention to detail and accuracy support the delivery of quality laboratory services. Working independently or as part of a team, the technician contributes to service improvement and supports the department and team in achieving M Health Fairview's goals.

Requirements

High school graduation, equivalent, or a higher degree; diploma, GED, equivalency evaluation, or transcript must be provided.
Completion of a formal phlebotomy education program, or completion of three months of full-time clinical phlebotomy and laboratory experience, or enrollment in an MLT or MLS program that includes completion of a phlebotomy course.
Must be at least 18 years of age.
Successful customer service background in a diverse cultural setting.
Ability to work under stress in a variety of situations.
Ability to exercise independent judgment.
Manual dexterity.
Competence and proficient skills in collecting blood samples.
Basic Life Support certification from the American Heart Association or Red Cross is required when working in a clinic setting, within 90 days; it is not required at Maple Grove Ambulatory Care Center.

Nice To Haves

Prior laboratory experience in a hospital or clinic setting in a similar capacity.
Reliable transportation is required for some positions.

Responsibilities

Obtain biological specimens and perform procedures in accordance with established guidelines.
Collect biological specimens using appropriate techniques and established Standard Operating Procedures (SOP).
Perform phlebotomy at various sites and communicate special specimen-handling needs.
Use appropriate communication skills to meet patient, family, and other customer needs.
Demonstrate proficiency with point-of-care and/or waived testing.
May perform EKGs.
May train others in phlebotomy skills.
Ensure specimens are acceptable for testing, including proper identification.
Process specimens before testing or sending them to reference laboratories.
Perform daily quality control, troubleshooting, and equipment maintenance.
Monitor inventory and order and restock supplies.
Mentor and teach students.
Prioritize work to support optimal patient outcomes and complete assigned work.
Transport blood and body fluids safely, promptly, and under proper conditions.
Seek assistance appropriately for problems or unusual situations.
Accurately enter and release order and collection information in LIS and related subsystems.
Monitor computer logs for incomplete work.
Schedule tests and procedures.
Provide results in LIS/HIS and report results over the phone.
Acquire additional computer skills as appropriate to the work area.
Support and adhere to the laboratory quality assurance program.
Maintain a safe work environment and follow safety protocols.
Follow infection control guidelines.
Respond appropriately to emergent situations.