Laboratory Care Technician

Fairview Health Services•Woodbury, MN

5d•Onsite

About The Position

Fairview is hiring a Laboratory Care Technician at M Health Fairview Woodwinds Hospital. This casual, as-needed position has no guaranteed or regularly scheduled hours. The department's greatest current need is day-shift coverage from 5:30 a.m. to 2:00 p.m.; additional shifts may be available across various days and times depending on availability and staffing needs. Schedules and hours may change to meet operational needs. The Woodwinds Laboratory serves a hospital with more than 80 beds and patients ranging from pediatrics to geriatrics. Its service lines include obstetrics, emergency medicine, oncology, and general surgery, offering a broad generalist laboratory experience. The Laboratory Care Technician interacts with patients, families, and coworkers in a diverse healthcare environment, providing professional service in keeping with M Health Fairview values. The role includes specimen collection at M Health Fairview and outreach locations, safe specimen handling, point-of-care testing, and accurate entry of orders and collection information into the Laboratory Information System and related subsystems. The technician also monitors incomplete work, schedules tests and procedures, and provides results through laboratory and hospital systems or by phone. The role supports quality improvement and the department's service goals.

Requirements

Must be at least 18 years old.
Complete a formal phlebotomy education program, or have completed three months of full-time clinical phlebotomy and laboratory experience, or be enrolled in an MLT or MLS program and have completed a phlebotomy course.
Demonstrate competence and proficient skills in collecting blood samples.
Have a successful customer-service background in a diverse cultural setting.
Demonstrate the ability to work under stress in a variety of situations.
Demonstrate the ability to exercise independent judgment.
Demonstrate manual dexterity.

Nice To Haves

Prior laboratory experience in a hospital or clinic setting in a similar capacity.

Responsibilities

Obtain biological specimens and perform procedures according to established guidelines and Standard Operating Procedures.
Perform phlebotomy at various sites and communicate special specimen-handling requirements.
Use appropriate communication skills to meet patient, family, and other customer needs.
Demonstrate proficiency with point-of-care and/or waived testing.
May perform EKGs.
May train others in phlebotomy skills.
Ensure specimens are properly identified and acceptable for testing.
Process specimens before testing or sending them to reference laboratories.
Perform daily quality control, troubleshooting, and equipment maintenance.
Monitor inventory, order supplies, and restock supplies.
Mentor and teach students.
Prioritize assigned work to support optimal patient outcomes.
Transport blood and body fluids safely, under proper conditions, and in a timely manner.
Seek assistance appropriately in problem or unusual situations.
Accurately enter and release order and collection information in the Laboratory Information System and subsystems.
Monitor computer logs for incomplete work.
Schedule tests and procedures.
Provide results in laboratory and hospital information systems and report results by phone.
Acquire additional computer skills as appropriate to the work area.
Support and adhere to the laboratory quality assurance program.
Maintain a safe work environment, follow safety protocols, and follow infection-control guidelines.
Respond appropriately to emergent situations.