Laboratory Care Technician

Fairview Health Services•Oakdale, MN

3d•Onsite

About The Position

Fairview is seeking a full-time Laboratory Care Technician to join the team at M Health Fairview Clinic - Oakdale. The role primarily supports Oakdale Clinic and may also provide coverage at M Health Fairview Clinic - Woodwinds, M Health Fairview Clinic - Stillwater, M Health Fairview Clinic - Tamarack, and Fairview Urgent Care locations. The position involves working with diverse populations in a healthcare environment and providing quality, professional services to patients, families, and co-workers. The Laboratory Care Technician collects laboratory specimens at Fairview or outreach locations, safely handles specimens, and performs point-of-care testing. The position also involves entering orders and collection information into the Laboratory Information System and associated subsystems, monitoring logs for incomplete work, scheduling tests and procedures, and providing results through the systems or by phone. The technician works individually and as part of a team to support quality improvement and departmental goals. The posted schedule lists primary hours of 8:30 p.m. to 5:00 p.m., Monday through Friday, with occasional flexibility as needed. The role also includes one weekend shift every fifth weekend, on either Saturday or Sunday, from 8:45 a.m. to 5:15 p.m. at a Fairview Urgent Care location.

Requirements

High school graduate, equivalent, or higher degree; a diploma, GED, equivalency evaluation, or transcript must be provided.
Completion of a formal phlebotomy education program, or completion of three months of full-time clinical phlebotomy and laboratory experience, or enrollment in an MLT or MLS program with completion of a phlebotomy course.
At least 18 years of age.
Successful customer service background in a diverse cultural setting.
Ability to work under stress in a variety of situations.
Ability to exercise independent judgment.
Manual dexterity.
Competence and proficient skills in collecting blood samples.
Basic Life Support certification from the American Heart Association or Red Cross is required for clinic settings, except Maple Grove Ambulatory Care Center, within 90 days.

Nice To Haves

Prior laboratory experience in a hospital or clinic setting in a similar capacity.
Reliable transportation may be required for some positions.

Responsibilities

Follow established guidelines and standard operating procedures to obtain biological specimens and perform procedures.
Perform phlebotomy at various sites and communicate special specimen-handling requirements.
Use appropriate communication skills to meet patient, family, and other customer needs.
Demonstrate proficiency with point-of-care and/or waived testing.
May perform EKGs.
May train others in phlebotomy skills.
Ensure specimens are acceptable for testing and properly identified.
Process specimens before testing or sending them to reference laboratories.
Perform daily quality control, troubleshoot issues, and maintain equipment.
Monitor inventory, order supplies, and restock.
Mentor and teach students.
Prioritize work to support optimal patient outcomes and complete assigned work.
Transport blood and body fluids safely, under proper conditions, and in a timely manner.
Seek assistance appropriately in problem or unusual situations.
Accurately enter and release order and collection information in the LIS and associated subsystems.
Monitor computer logs for incomplete work.
Schedule tests and procedures.
Provide results in LIS/HIS and report results over the phone.
Acquire additional computer skills appropriate to the work area.
Support and adhere to the laboratory quality assurance program.
Maintain a safe work environment and adhere to safety and infection-control protocols.
Respond appropriately to emergent situations.