About The Position

The Labor Management / Workforce Planning Consultant will support the design and implementation of enterprise labor planning and workforce optimization strategies. The role partners with business leaders to develop scalable labor planning frameworks, staffing models, and workforce optimization initiatives across distribution centers, warehouse and transportation operations, and shared services. The consultant assesses existing labor planning and workforce management processes, designs labor forecasting models, develops workforce planning methodologies, defines labor standards and productivity benchmarks, and establishes workforce capacity and demand-to-capacity planning processes. The role also develops staffing and labor budgeting recommendations, governance models, operating procedures, and best practices. The consultant analyzes workforce performance, defines and monitors labor KPIs, collaborates with cross-functional and executive stakeholders, and presents recommendations and implementation plans to senior leadership.

Requirements

  • Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Management, Business, or a related field.
  • At least 8 years of experience in labor management, workforce planning, supply chain consulting, or operations optimization.
  • Hands-on experience with one or more Labor Management Systems (LMS), such as Manhattan Labor Management, Blue Yonder Labor Management, UKG Workforce Management, Kronos, or Reflexis.
  • Strong understanding of labor forecasting, workforce planning, engineered labor standards (ELS), labor standards, workforce optimization, demand forecasting, and capacity planning.
  • Experience supporting logistics, distribution centers, warehousing, retail, or transportation operations.
  • Strong analytical, problem-solving, and process improvement skills.
  • Experience presenting to executive leadership and managing stakeholder relationships.
  • Excellent communication and documentation skills.

Nice To Haves

  • Experience with advanced analytics and reporting tools such as Power BI, Tableau, or SQL.
  • Knowledge of Lean, Six Sigma, or continuous improvement methodologies.
  • Consulting experience in supply chain or workforce transformation initiatives.
  • Manhattan Labor Management experience is preferred.

Responsibilities

  • Assess current labor planning and workforce management processes and identify opportunities for improvement.
  • Design and implement labor forecasting models using historical data, demand patterns, seasonality, customer service requirements, and operational constraints.
  • Develop dynamic workforce planning methodologies for distribution centers, warehouse operations, transportation, and shared service organizations.
  • Define labor standards, engineered labor standards (ELS), and productivity benchmarks.
  • Establish workforce capacity planning processes and demand-to-capacity planning frameworks.
  • Develop staffing models and labor budgeting recommendations based on operational requirements.
  • Create labor planning governance models, operating procedures, and best practices.
  • Analyze workforce performance and recommend process improvements to enhance operational efficiency.
  • Define and monitor labor KPIs measuring productivity, utilization, and workforce effectiveness.
  • Collaborate with cross-functional teams, business leaders, and executive stakeholders on workforce optimization initiatives.
  • Present findings, recommendations, and implementation plans to senior leadership.
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