Lab Service Tech - Phlebotomist (FT Days)

Mayo Clinic•Jacksonville, FL

About The Position

The Laboratory Support Service Tech (LSST) is a professional interdisciplinary team member who performs laboratory support services in clinic- and hospital-based laboratories. Duties include specimen collection and processing, waived point-of-care testing, and other services specific to the work area. The LSST receives, verifies identification of, processes, ships, and stores blood and body fluid specimens; supports high-volume specimen collection and processing for multiple laboratory testing sites; and prepares specimens and containers with reagents as required for ordered testing. The role interacts with patients, families, physicians, allied health staff, and visitors as a representative of the laboratory team. Staff use critical thinking to troubleshoot issues and prioritize requests, follow established directions and guidelines, use computer information systems, participate in quality control programs, and assist with training and educating new employees and students. Applicants must include a resume. Visa sponsorship is unavailable, and the position does not participate in the F-1 STEM OPT extension program. Foreign-trained laboratory personnel must provide, at their own expense, a detailed high school equivalency evaluation that includes the U.S.-equivalent degree.

Requirements

  • High school diploma or GED.
  • One of the following: one year in a patient care setting performing venous access and specimen processing; national certification in phlebotomy; or completion of a phlebotomy program with a clinical rotation.
  • Adaptability, organization, ability to work independently and with a team, and good interpersonal skills when working with physicians, coworkers, and patients.
  • Ability to accurately read specimen labels and follow standard operating procedures with meticulous attention to detail.
  • Ability to perform general troubleshooting and problem solving regarding laboratory procedures.
  • Physical ability to lift and stand for long periods.
  • Good hearing and verbal communication skills.
  • Ability to distinguish colors.
  • Ability to exercise caution to avoid potential exposure to hazards.
  • Willingness to work flexible hours to meet workload demands and accommodate schedule changes.
  • A resume must be included with the application.

Nice To Haves

  • Two-year degree preferred.
  • Certification as a Medical Assistant is considered.

Responsibilities

  • Collect and process specimens, perform waived point-of-care laboratory testing, and provide other services specific to the laboratory work area.
  • Receive blood and body fluid specimens and verify their identification.
  • Process, ship, and store specimens.
  • Facilitate the collection and processing of large volumes of specimens for multiple laboratory testing sites.
  • Prepare laboratory specimens and containers with reagents as required for ordered testing.
  • Interact with patients, families, physicians, allied health staff, and visitors as a representative of the laboratory team.
  • Troubleshoot issues and prioritize workload in response to requests.
  • Carry out services according to established directions and guidelines.
  • Use computer information systems and participate in quality control programs.
  • Assist with training and educating new employees and students.
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