Lab Assistant/Phlebotomist FT Days

Trinity Health•Des Moines, IA

About The Position

At MercyOne, health care is more than a doctor’s visit or a place to go when medical attention is needed. Its mission is to improve the health of communities by both caring for people when they are sick and helping keep them well. MercyOne Central Iowa provides care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded in 1893, has 802 beds and is one of the Midwest’s largest referral centers. MercyOne Central Iowa has more than 7,000 colleagues and nearly 1,500 physicians and allied health professionals. The Lab Assistant supports laboratory departments by assisting technical staff with the collection, processing, analysis, and reporting of laboratory tests used for patient diagnosis and treatment. The role ensures accurate and efficient handling of specimens, patient information, and testing workflows, helping maintain timely turnaround, data integrity, and compliance with quality and safety standards. The schedule is Monday through Friday, four 10-hour day shifts, rotating between 6:30 a.m.–5:00 p.m. and 7:00 a.m.–5:30 p.m. MercyOne offers competitive compensation, a full benefits package, and opportunities for growth throughout the system. MercyOne is an Equal Opportunity Employer. Qualified applicants receive consideration without regard to protected characteristics under applicable federal, state, or local law.

Requirements

High school diploma or GED.
Strong computer skills and the ability to learn new systems and tools quickly.
Comfort operating in a collaborative, shared-leadership environment.
Personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others in support of Trinity Health and MercyOne’s philosophy, mission, vision, goals, and values.

Nice To Haves

Laboratory experience and knowledge of medical terminology are preferred.

Responsibilities

Perform venipunctures, finger sticks, and heel sticks for patients from neonates through geriatric adults, following laboratory collection policies.
Accept specimens and requisitions from internal and external customers and manage add-on orders and pending lists according to laboratory procedures.
Identify patients and specimens using two unique patient identifiers and label specimen containers accurately.
Register and log specimens in the Laboratory Information System (LIS), assess specimen adequacy and acceptability, and scan required documentation into patient records.
Process specimens through identification, aliquoting, plate streaking, slide preparation, special handling, and required documentation in accordance with laboratory protocols.
Help resolve problematic patient specimens and test orders in collaboration with laboratory staff and clients.
Follow safety, infection-control, and chemical-handling procedures and support workflow practices that promote accurate testing, timely turnaround, and productivity.
Use laboratory information systems to support accurate data entry and workflow management.
Restock supplies, participate in peer teaching, and take part in department or hospital committees and projects as assigned.