Lab Assistant/Phlebotomist FT

Trinity Health•Davenport, IA

About The Position

At MercyOne, health care is more than a doctor’s visit or a place to go when medical attention is needed. The organization’s mission is to improve the health of its communities, including helping people stay well. MercyOne Genesis serves the Quad Cities and surrounding communities of Eastern Iowa and Western Illinois, and has been recognized as a two-time national Top 15 Health System and for being in the top 1 percent in the nation for patient safety. The Lab Assistant supports a variety of laboratory departments by assisting technical staff with the collection, processing, analysis, and reporting of laboratory tests used for patient diagnosis and treatment. The role helps ensure that specimens, patient information, and testing workflows are handled accurately and efficiently, contributing to reliable test processes, timely turnaround, data integrity, and compliance with quality and safety standards. This is a full-time evening-shift position scheduled from 1:30 p.m. to 10:00 p.m., 40 hours per week, with every-other-weekend rotations, on-call responsibilities, and some holidays.

Requirements

High school diploma or GED.
Strong computer skills and ability to learn new systems and tools quickly.
Comfort operating in a collaborative, shared-leadership environment.
A personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others in support of Trinity Health and MercyOne’s philosophy, mission, vision, goals, and values.

Nice To Haves

Laboratory experience.
Knowledge of medical terminology.

Responsibilities

Perform venipunctures, finger sticks, and heel sticks for patients from neonates through geriatric adults, following laboratory collection policies.
Accept specimens and requisitions from internal and external customers, and manage add-on orders and pending lists according to laboratory procedures.
Identify patients and specimens using two unique patient identifiers and accurately label specimen containers.
Register and log specimens in the Laboratory Information System (LIS), evaluate specimen adequacy and acceptability, and scan required documentation into patient records.
Process specimens, including identification, aliquoting, plate streaking, slide preparation, special handling, and required documentation, in accordance with laboratory protocols.
Help resolve problematic patient specimens and test orders in collaboration with laboratory staff and clients.
Follow safety, infection-control, and chemical-handling procedures and support efficient workflows that promote accurate testing, timely turnaround, and productivity.
Use laboratory information systems for accurate data entry and workflow management.
Restock supplies, participate in peer teaching, and engage in department or hospital committees and projects as assigned.