About The Position

At MercyOne, health care is focused on improving the health of communities and supporting people in staying well. MercyOne Northeast Iowa provides personalized care across eight counties through its medical centers and clinics. MercyOne has more than 2,500 colleagues and its medical group includes more than 30 clinics. MercyOne is hiring a Lab Assistant to support a variety of laboratory departments. The position assists technical staff with collecting, processing, analyzing, and reporting laboratory tests used in patient diagnosis and treatment. It helps ensure specimens, patient information, and testing workflows are handled accurately and efficiently, supporting timely turnaround, data integrity, and compliance with quality and safety standards. The role includes specimen collection and processing, patient and specimen identification, specimen and order management, laboratory information system use, troubleshooting with laboratory staff and clients, and general laboratory operations. The job posting describes the position as full time and day shift.

Requirements

  • High school diploma or GED required.
  • Strong computer skills and ability to learn new systems and tools quickly.
  • Comfort operating in a collaborative, shared leadership environment.
  • Personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others in support of Trinity Health and MercyOne’s philosophy, mission, vision, goals, and values.

Nice To Haves

  • Laboratory experience.
  • Knowledge of medical terminology.

Responsibilities

  • Perform venipunctures, finger sticks, and heel sticks appropriate to patient age, from neonates through geriatric adults, and collect specimens according to laboratory policy.
  • Accept specimens and requisitions from internal and external customers; manage add-on orders and pending lists according to laboratory procedures.
  • Identify patients and specimens using two unique patient identifiers and accurately label specimen containers.
  • Register and log specimens in the Laboratory Information System (LIS), evaluate specimen adequacy and acceptability, and scan required documentation into patient records.
  • Process specimens, including identification, aliquoting, plate streaking, slide preparation, special handling, and required documentation, according to laboratory protocols.
  • Help resolve problematic patient specimens and test orders in collaboration with laboratory staff and clients.
  • Follow safety, infection-control, and chemical-handling procedures and support workflow practices that promote accurate testing, timely turnaround, and productivity.
  • Use laboratory information systems to support accurate data entry and workflow management.
  • Restock supplies, participate in peer teaching, and engage in department or hospital committees and projects as assigned.

Benefits

  • Competitive compensation.
  • Full benefits package.
  • Opportunity for growth throughout the system.
  • Career development opportunities.
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