Lab Service Tech - Phlebotomist (FT Days)

Mayo Clinic•Jacksonville, FL
•$20 - $24

About The Position

The Laboratory Support Service Tech (LSST) is a professional interdisciplinary team member who performs a range of services in clinic- and hospital-based laboratories. These services include specimen collection and processing, waived point-of-care laboratory testing, and other duties specific to the work area. The role handles the receipt, identification verification, processing, shipping, and storage of blood and body fluid specimens; supports high-volume specimen collection and processing for multiple laboratory testing sites; and prepares specimens and containers with reagents as required for ordered testing. The LSST interacts with patients, families, physicians, allied health staff, and visitors as a representative of the laboratory team. The position requires using critical thinking to troubleshoot issues and prioritize workload, following established directions and guidelines, using computer information systems, and participating in quality control programs. The LSST also assists with training and educating new employees and students.

Requirements

  • High school diploma or GED.
  • One of the following: one year in a patient care setting performing venous access and specimen processing; national certification in phlebotomy; or completion of a phlebotomy program with a clinical rotation.
  • Adaptability, organization, ability to work independently and as part of a team, and good interpersonal skills with physicians, coworkers, and patients.
  • Ability to read specimen labels accurately and follow standard operating procedures with meticulous attention to detail.
  • Ability to troubleshoot and solve problems related to laboratory procedures.
  • Physical ability to lift and stand for long periods.
  • Good hearing and verbal communication skills; ability to distinguish colors; and caution to avoid potential exposure to hazards.
  • Ability to work flexible hours to meet workload demands and accommodate schedule changes.
  • Include a resume with the application.
  • Foreign-trained lab personnel must provide a detailed equivalency high school evaluation that includes the U.S.-equivalent degree, at the applicant's expense.

Nice To Haves

  • Two-year degree preferred.
  • Certification as a Medical Assistant is considered.

Responsibilities

  • Collect, process, receive, verify identification of, ship, and store blood and body fluid specimens.
  • Facilitate the collection and processing of large volumes of specimens for multiple laboratory testing sites.
  • Prepare laboratory specimens and containers with reagents as required for ordered testing.
  • Perform waived point-of-care laboratory testing and other services specific to the work area.
  • Interact with patients, families, physicians, allied health staff, and visitors as a representative of the laboratory team.
  • Troubleshoot issues and prioritize workload in response to service requests.
  • Carry out services according to established directions and guidelines.
  • Use computer information systems and participate in quality control programs.
  • Assist with training and educating new employees and students.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Affordable vision plan with a national network.
  • Health Savings Account and Flexible Spending Account options for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
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