Outpatient Lab Service Tech - Phlebotomist

Mayo Clinic • Rochester, MN

7d • $20 - $28

About The Position

The Phlebotomist - Outpatient Lab Service Technician performs venous, capillary, and line collections, as well as Point of Care (POC) testing for patients of all ages to support diagnosis and treatment. The role serves as a subject matter expert in instructing patients on collecting various specimen types and follows established protocols and procedures. It is responsible for accurate patient identification, specimen integrity, and sample labeling.

The technician interacts with customers in a pleasant, efficient, and cooperative manner and works in a fast-paced environment. The position includes training, educating, and mentoring new and existing staff; troubleshooting and resolving problems; prioritizing work; accommodating scheduling adjustments; and using sound decision-making. The technician maintains a professional image, collaborates with peers, gives and receives constructive feedback, participates in special projects assigned by management, and serves as a resource to others. Attendance at the Mayo Clinic phlebotomy training program may be required.

Individuals hired into this position must complete two years in the role before becoming eligible to transfer to other positions within Mayo Clinic. Visa sponsorship is unavailable, and the position does not participate in the F-1 STEM OPT extension program.

Requirements

• High school diploma or equivalent.
• Graduate of a phlebotomy training program that provides a clinical rotation, or three months of phlebotomy experience.
• MLT/MT/CLS degreed candidates must have phlebotomy experience.
• A resume must be included with the application.
• Foreign-trained laboratory personnel must provide a detailed equivalency high school evaluation showing a U.S.-equivalent degree, at the applicant's expense.
• DLMP employees in their current lab or position for less than two years must attach early release approval from their supervisor.
• Non-DLMP internal applicants in their current department or position for less than one year must attach early release approval from their supervisor.
• Must complete two years in this position before becoming eligible to transfer to other positions within Mayo Clinic.

Responsibilities

• Perform venous, capillary, and line collections and Point of Care (POC) testing for patients of all ages.
• Instruct patients on collecting various specimen types.
• Follow established processes, protocols, and procedures.
• Ensure accurate patient identification, specimen integrity, and sample labeling.
• Interact with customers in a pleasant, efficient, and cooperative manner.
• Train, educate, and mentor new and existing staff.
• Troubleshoot and resolve problems.
• Prioritize work and accommodate scheduling adjustments.
• Work cooperatively with peers, giving and receiving constructive feedback.
• Maintain a professional image.
• Participate in special projects assigned by the management team and serve as a resource to others.

Benefits

• Medical plan options
• Dental coverage through Delta Dental or a reimbursement account
• Vision plan
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses
• Competitive retirement package
• Continuing education and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED