Outpatient Lab Service Tech - Phlebotomist

Mayo Clinic•Rochester, MN

About The Position

The Phlebotomist - Outpatient Lab Service Technician performs venous, capillary, and line collections, as well as Point of Care (POC) testing for patients of all ages to aid in diagnosis and treatment. The role provides subject-matter expertise in instructing patients on the collection of various specimen types and performs all processes and procedures according to protocol. The technician is responsible for accurate patient identification, specimen integrity, and sample labeling, and interacts with customers in a pleasant, efficient, and cooperative manner in a fast-paced environment. The position works cooperatively with peers, gives and receives constructive feedback, and trains, educates, and mentors new and existing staff. The technician troubleshoots and resolves problems, prioritizes work, accommodates scheduling adjustments, and uses sound decision-making skills. The role requires maintaining a professional image, participating in special projects assigned by management, and serving as a resource to others. Attendance at the Mayo Clinic phlebotomy training program may be required. Employees hired into this position must complete two years in the role before becoming eligible to transfer to other positions within Mayo Clinic. Visa sponsorship is not available, and the position does not participate in the F-1 STEM OPT extension program.

Requirements

High school diploma or equivalent.
Graduate of a phlebotomy training program that provides a clinical rotation, or at least 3 months of phlebotomy experience.
A resume must be included with the application.
Foreign-trained laboratory personnel must provide a detailed high school equivalency evaluation, including the U.S.-equivalent degree, at the applicant's expense.
Current DLMP employees who have been in their current lab/position for less than 2 years must attach early-release approval from their supervisor.
Non-DLMP internal applicants who have been in their current department/position for less than one year must attach early-release approval from their supervisor.

Nice To Haves

MLT/MT/CLS degree with phlebotomy experience.

Responsibilities

Perform venous, capillary, and line specimen collections and Point of Care (POC) testing for patients of all ages.
Instruct patients on collection of various specimen types.
Follow established protocols and procedures.
Ensure accurate patient identification, specimen integrity, and sample labeling.
Interact with customers in a pleasant, efficient, and cooperative manner.
Train, educate, and mentor new and existing staff.
Troubleshoot and resolve problems.
Prioritize work and accommodate scheduling adjustments.
Maintain a professional image.
Participate in special projects assigned by management and serve as a resource to others.