Outpatient Lab Service Tech - Phlebotomist

Mayo Clinic • Rochester, MN

7d • $20 - $28

About The Position

The Outpatient Lab Service Technician performs venous, capillary, and line collections, as well as point-of-care testing for patients of all ages to support diagnosis and treatment. The technician instructs patients on collecting different specimen types and follows established protocols to ensure accurate patient identification, specimen integrity, and sample labeling. The role involves providing efficient, cooperative customer service in a fast-paced environment and working constructively with peers. The technician may train, educate, and mentor staff; troubleshoot and resolve problems; help with special projects; and serve as a resource to others. The role requires prioritizing work, adapting to scheduling changes, exercising sound judgment, and maintaining a professional image. Attendance at Mayo Clinic’s phlebotomy training program may be required.

Employees hired into this position must complete two years in the role before becoming eligible to transfer to other positions within Mayo Clinic. Visa sponsorship is unavailable, and the position does not participate in the F-1 STEM OPT extension program.

Requirements

• High school diploma or equivalent.
• Graduate of a phlebotomy training program that includes a clinical rotation, or at least 3 months of phlebotomy experience.
• MLT/MT/CLS degreed candidates must have phlebotomy experience.
• Include a resume with the application.
• Foreign-trained laboratory personnel must provide a detailed high school equivalency evaluation showing the U.S. equivalent degree, at the applicant's expense.
• Certain current Mayo Clinic employees must attach early-release approval from their supervisor if they have been in their current lab/position for less than two years, or in their current department/position for less than one year, as applicable.

Responsibilities

• Perform venous, capillary, and line specimen collections and point-of-care testing for patients of all ages.
• Instruct patients on collecting various specimen types.
• Follow protocols and procedures to ensure accurate patient identification, specimen integrity, and sample labeling.
• Interact with customers in a pleasant, efficient, and cooperative manner.
• Work cooperatively with peers and give and receive constructive feedback.
• Train, educate, and mentor new and existing staff.
• Troubleshoot and resolve problems.
• Prioritize work, accommodate scheduling adjustments, and make sound decisions.
• Maintain a professional image.
• Participate in special projects as assigned by the management team and serve as a resource to others.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• Health Savings Account and Flexible Spending Accounts for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED