Knowledge Management Analyst

Leidos•Odenton, MD

About The Position

This position supports the DISA GSM-O II Task Number 07 (TN07) DoD Cyber Defense Command (DCDC). GSM-O II provides network operations and cyber defense support to the Defense Information Systems Agency (DISA) in support of the DoD and COCOMs. The selected candidate executes in real time according to mission requirements to ensure authorized mission partners have visibility and usability of proper operational capabilities. The role supports implementation of Knowledge Management across directorates and domains, translates operational requirements into logical, integrated technical solutions, and helps maintain and enhance DCDC knowledge management environments. Enhancements are prioritized through the Knowledge Management Working Group under the government lead and approved by the Government Chair and working group members. The position also supports time-sensitive operational requests, battle rhythm events, FOIA requests, and Records Management efforts. The job requires an active DoD TS/SCI clearance and eligibility for a C/I Polygraph.

Requirements

  • Master's degree in a related field.
  • Currently possess an active DoD TS/SCI clearance and be eligible for a C/I Polygraph.
  • Exposure to a Joint Command and/or Operations Center.
  • Knowledge of and proficiency in computer and Microsoft Office applications, including Word, Excel, Access, and Outlook.
  • Strong communication and interpersonal skills, with the ability to speak clearly and effectively with customers and technical personnel in high-stress situations.
  • Understanding of key network monitoring protocols.
  • Proficiency in Microsoft Office 365 Suite.

Nice To Haves

  • Experience with DISA and DoD Networks.

Responsibilities

  • Support implementation of Knowledge Management across directorates and the people, processes, and tools domains.
  • Translate operational requirements into logical and integrated technical solutions.
  • Support the government lead in establishing a Change Request schedule and assigning priorities that improve the overall knowledge management environment.
  • Sustain and maintain DCDC knowledge management environments and implement enhancements prioritized through the Knowledge Management Working Group and mutually approved by the Government Chair and working group members.
  • Respond to ad hoc requests that are time-sensitive and mission-critical to the directorate.
  • Support battle rhythm events and capture minutes as required, including the Knowledge Management Working Group and KM Board.
  • Support FOIA requests from higher headquarters or through the task management system by searching Command online pages and working with the Government lead on releasing requested documents.
  • Support Records Management efforts, including developing metadata tagging efforts and structure.
  • Coordinate with the Command Records Officer or other RLs on Records Management taskers, meetings, boards, and working groups.
  • Provide input for the Records Management Program for the respective organization.
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