Knowledge Management Analyst

Leidos•Odenton, MD

1d•$73,450 - $132,775

About The Position

This position supports the DISA GSM-O II Task Number 07 (TN07) DoD Cyber Defense Command (DCDC). GSM-O II provides network operations and cyber defense support to the Defense Information Systems Agency in support of the DoD and COCOMs. The selected candidate executes in real time according to mission requirements and ensures authorized mission partners have visibility and usability of appropriate operational capabilities. The role supports implementation of Knowledge Management across directorates and across people, processes, and tools. It translates operational requirements into logical, integrated technical solutions and supports the government lead in scheduling Change Requests and assigning priorities to improve the knowledge management environment. The analyst sustains and maintains DCDC knowledge management environments and implements enhancements prioritized through the Knowledge Management Working Group (KMWG), subject to government approval. The position also supports time-sensitive, mission-critical directorate requests; provides support and captures minutes for battle rhythm events, including the KMWG and KM Board; and assists with Freedom of Information Act requests by searching Command online pages and working with the government lead on document release. Records Management duties include supporting metadata tagging and structure development, coordinating with the Command Records Officer or other records liaisons on taskers and meetings, and providing input to the Records Management Program.

Requirements

Bachelor's degree in a related discipline and 4–8 years of prior relevant education and experience; additional related years of experience may substitute for a degree.
Currently possess an active DoD TS/SCI clearance and be eligible for a C/I Polygraph.
Exposure to a Joint Command and/or Operations Center.
Knowledge of and proficiency with computer and Microsoft Office applications, including Word, Excel, Access, and Outlook.
Strong communication and interpersonal skills, including the ability to speak clearly and effectively with customers and technical personnel in high-stress situations.
Understanding of key network monitoring protocols.
Proficiency in Microsoft Office 365 Suite.

Nice To Haves

Experience with DISA and DoD Networks.

Responsibilities

Support implementation of Knowledge Management across directorates, including people, processes, and tools.
Translate operational requirements into logical and integrated technical solutions.
Support the government lead in establishing a Change Request schedule and assigning priorities to improve the knowledge management environment.
Sustain and maintain DCDC knowledge management environments.
Implement enhancements prioritized through the Knowledge Management Working Group, as mutually approved by the Government Chair and working group members.
Respond to ad hoc requests that are time-sensitive and mission-critical to the directorate.
Support battle rhythm events and capture minutes, including for the Knowledge Management Working Group and KM Board.
Support FOIA requests from higher headquarters or through the task management system by searching Command online pages for requested information and coordinating with the government lead on document release.
Support Records Management efforts, including developing metadata tagging efforts and structure.
Coordinate with the Command Records Officer or other records liaisons on Records Management taskers, meetings, boards, and working groups.
Provide input to the Records Management Program for the respective organization.