Hotel Kitchen Supervisor

McKibbon Hospitality•Saint Augustine, FL

10d

About The Position

The Kitchen Supervisor is a member of the hotel’s food and beverage leadership team and is accountable for the culinary team serving food and beverage outlets and meeting space. The role guides daily culinary operations and also serves as the manager on duty during evening hours, providing exposure to front-of-house and service teams. The Kitchen Supervisor is committed to guest satisfaction and a positive guest experience. The position oversees kitchen operations, supports financial planning and department performance, maintains inventory and ordering practices, and helps ensure the kitchen is in optimum condition. It also involves training and developing culinary and front-of-house associates, contributing to menu development, and executing banquet operations, including culinary work, setup, staffing, and service. The Kitchen Supervisor may cover kitchen shifts based on direction from the Chef Director and business levels, participates in kitchen and department-head meetings, and embodies McKibbon’s guiding principles.

Requirements

At least 3 years of experience in a culinary setting.
Experience in a supervisory position.
Ability to implement established menu and service standards.
Ability and drive to personify the company culture in interactions with guests and associates.
Ability to conduct initial and ongoing associate training.
Ability to deliver the quality of service guests deserve and expect.
Ability to communicate with guests in a friendly manner.
Ability to create a fun and supportive working environment.
Conscientious approach and drive to excel in all aspects of the role.
Valid trade qualifications.
Exceptional organizational skills to manage multiple outlets.
Excellent oral and written communication skills.
Team-player skills and ability to train, coach, and motivate employees.
Strong focus on product and quality, with good knowledge of menu engineering and design.
Previous experience scheduling a brigade of 12 or more.
Basic understanding of labor costs and productivity.
Knowledge of food-cost calculations, food inventories, and inventory turnover.
Understanding of safe work practices and initiatives to reduce or eliminate accidents.
Self-motivation, attention to detail, organization, and creative flair.

Responsibilities

Oversee daily kitchen operations and set the culinary team’s direction in conjunction with the Chef Director and/or General Manager, according to the property’s structure.
Assist with financial forecasts and budgets and help the department exceed financial targets.
Ensure proper inventory control and ordering practices.
Lead initiatives to exceed Guest Satisfaction Scores.
Train and develop culinary and front-of-house associates, emphasizing food presentation, preparation methods, guest service, and product quality.
Work with other leaders to maintain the kitchen in optimum condition.
Continue developing personal knowledge, skills, and abilities and share them with others.
Help run a department that meets Health & Safety committee objectives.
Contribute to menu development and implementation, considering the outlet concept, food trends, food cost, and executive feedback.
Participate in kitchen and department-head meetings.
Cover kitchen shifts as directed by the Chef Director and based on business levels.
Execute banquets, including culinary work, setup, execution, and staffing.
Keep up to date with local events and tailor food and beverage operations to enhance guests’ experience in the local community.
Help enhance sales in the lounge and food outlets.
Schedule a brigade of 12 or more employees, based on prior experience described in the posting.
Promote McKibbon’s guiding principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.

Benefits

Comprehensive medical, dental, and vision benefits for full-time associates.
Life insurance.
Pet insurance.
Short- and long-term disability coverage.
Paid time off and holidays.
Tuition assistance.
Competitive compensation with incentives; incentives vary by position.
401(k) savings plan with 50% matching up to 10% of compensation.
Associate referral program.
Brand and company training classes, workshops, and conferences for career growth and development; availability varies by position.
Fundraising matching funds program.
Team volunteer opportunities.
24/7 chaplain services.
Exclusive hotel rate discounts.
Applicable state-specific holiday, vacation, or benefit requirements.