Kitchen Place/Lead Clerk

Kroger•Mechanicsville, VA

11d

About The Position

The Kitchen Place/Lead Clerk plans, orders, and organizes merchandise in assigned Kitchen sections; trains, coaches, and directs associates; and performs production and customer service functions to maximize store sales and profits. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position is responsible for merchandising, inventory, pricing, signage, planograms, replenishment, and sales-plan execution in the assigned Kitchen areas. It also supports customers and associates, maintains clean and sanitary work areas and safe equipment, implements company programs and procedures, and supervises direct reports, including providing feedback and completing performance reviews.

Requirements

Willingness to work weekends and holidays.
Understanding of key components of department operations.
Ability and desire to promote, communicate, and implement company initiatives and process improvements positively with direct reports.
Ability to manage people and organize workloads.
Ability to make intelligent decisions quickly.
Ability to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Skills and abilities for effective production, merchandising, and customer service related to merchandise sales.
Effective written and verbal communication skills.
Qualified and able to operate power machinery and work with various job tools.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Grocery retail work experience.
Past work record reflecting dependability and integrity.

Responsibilities

Build sales and profits in assigned Kitchen sections.
Maintain proper inventory levels to maximize sales and profits.
Price and display merchandise; merchandise end caps, power wings, mission tables, vignettes, and cross-merchandising within assigned sections.
Maintain proper signage, tags, and promotional materials, and keep planograms current.
Respond professionally to customer and associate comments, complaints, requests, accidents, and questions.
Use the Magic System to manage ordering and replenishment and ensure accurate accounting of received products and on-hand balances.
Coach and train associates in merchandising, customer service, product presentation, and promotional activities.
Implement company programs and follow company policies and procedures, especially those related to safety and sanitation.
Communicate and interact with employees and customers to create a positive impression.
Maintain equipment and facilities safely and in accordance with company procedures.
Keep floors, shelves, and Kitchen areas clean and sanitary.
Execute the Marketplace Sales Plan fully.
Stay current on planogram revisions, Marketing Bulletins, notes, and communications.
Supervise and coach direct reports, complete performance reviews, and provide feedback.