Kitchen Manager - Sports & Social Allentown
About The Position
Sports & Social Allentown is a sports bar and social lounge in downtown Allentown featuring numerous television screens, state-of-the-art audiovisual technology, made-from-scratch food, curated cocktails, live music, special events, and interactive social games. The Kitchen Manager controls the venue’s day-to-day culinary operations in accordance with company policies and guidelines, overseeing staffing, food quality, inventory, costs, cleanliness, safety, and team development. The role works in a high-volume kitchen and requires availability for evenings, weekends, and holidays, as well as the ability to perform the listed physical tasks.
Requirements
- High school diploma or GED equivalent.
- Two to four years of experience supervising and/or managing kitchen staff and handling inventory and food ordering in a high-volume kitchen.
- Confidence in cooking skills and abilities.
- Attention to detail.
- People-management, communication, and listening skills.
- Proven ability to lead a team and communicate effectively verbally and in writing.
- Flexibility and adaptability to change.
- Time-management and organizational skills.
- Self-motivation, detail orientation, and a passion for teaching others.
- Ability to work evenings, weekends, and holidays.
- Ability to carry or lift items weighing up to 75 pounds.
- Ability to move safely and securely about the kitchen and handle food, objects, products, and utensils effectively and safely.
- Ability to bend, stoop, stand, and kneel.
- Ability to withstand potential temperature changes in the assigned work area.
Nice To Haves
- Culinary arts courses or certifications, or a related degree.
Responsibilities
- Control day-to-day culinary operations and ensure appropriate staffing levels.
- Maintain a professional company image, including kitchen cleanliness, uniforms, and appearance standards.
- Maintain accurate, up-to-date costing and documentation for dishes prepared and sold.
- Establish inventory procedures and timeframes, and set minimum and maximum stock levels for food, materials, and kitchen equipment.
- Maintain procedures for securing and storing products, inventory, and equipment; replenishing supplies in a timely manner; and minimizing waste and pilferage.
- Ensure kitchen equipment is operational and regularly cleaned; maintain clean, stocked kitchen areas and storerooms according to business volume and sanitation and health requirements; notify the Maintenance Manager of repair needs.
- Resolve employee conflicts, customer complaints, and stock-order issues promptly; support staff during busy shifts.
- Interact courteously with guests to resolve service issues or concerns.
- Ensure kitchen staff consistently meet product and service standards.
- Control back-of-house food costs through ordering, weekly inventory, financial-report review, and appropriate corrective action.
- Communicate standards and cooking methods clearly to staff and customers.
- Maintain a safe working environment and kitchen organization and cleanliness in compliance with company and Health Department standards.
- Create and maintain work schedules, shipment schedules, cleaning schedules, and related records.
- Recruit, interview, and hire supervisory and hourly team members; supervise and motivate staff; take disciplinary action and recommend termination when necessary.
- Train employees on an ongoing basis as assigned, lead by example, and mentor new staff.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
