Kitchen Equipment Service Technician-Greater New Haven

Smart Care • New Haven, CT

2d

About The Position

As a Service Technician at Smart Care Solutions, you will serve as a trusted advisor to customers by delivering solutions that help predict and prevent commercial kitchen equipment failures. You will support restaurants, hotels, hospitals, and other commercial customers by servicing commercial cooking, refrigeration, warewashing, and specialty food service equipment. The role involves partnering with customer managers and using mechanical aptitude, troubleshooting skills, and the ability to read diagrams and schematics.

Smart Care provides on-the-job and ongoing training, with potential opportunities to earn advanced certifications. The company provides a service vehicle, fuel card, computer, and cell phone for business use. A comprehensive benefits program includes a 401(k), pension, and paid time off, with eligibility beginning upon the start date.

The position requires participation in an emergency on-call rotation that includes nights and weekends, and occasional overnight travel as assigned. Immigration sponsorship is not provided.

Requirements

• High school diploma or equivalent.
• At least one year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or military service.
• Valid state-issued Real ID driver’s license and acceptable motor vehicle history.
• Willingness and ability to participate in an emergency on-call rotation that includes nights and weekends.
• Ability to travel overnight occasionally as assigned.
• Ability to lift up to 70 pounds regularly.
• Ability to frequently bend, kneel, push, pull, reach, and squat throughout the workday.
• Ability to work on ladders, rooftops, elevated platforms, and in confined or tight spaces when necessary.
• Ability to work in hot, cold, wet, humid, freezing, and other challenging environmental conditions.
• Ability to work around moving mechanical parts, pressurized equipment, open flames, heated surfaces, liquids, and electrical hazards.
• Ability to safely operate hand tools, power tools, testing equipment, and related service equipment.
• Ability to distinguish colors, read technical documents and gauges, and perform diagnostic work.
• Ability to drive frequently to customer locations, including extended periods of sitting.

Nice To Haves

• Relevant technical training, licenses, or certifications, such as EPA or CFESA credentials.
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self-motivation and a proven ability to prioritize and work independently with minimal direct supervision.

Responsibilities

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, warewashing, and other specialty food service equipment.
• Troubleshoot equipment and use diagrams and schematics to diagnose service issues.
• Participate in the emergency on-call rotation, including nights and weekends.
• Travel overnight occasionally as assigned.

Benefits

• On-the-job and ongoing training, with potential for advanced certifications.
• Company service vehicle, fuel card, computer, and cell phone for business use.
• Comprehensive benefits program including a 401(k), pension, and paid time off, with eligibility beginning upon start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED