Commercial Kitchen Equipment Service Technician
About The Position
Smart Care Solutions is hiring a full-time Commercial Kitchen Equipment Service Technician to provide service and repair for commercial foodservice equipment. The technician partners with restaurant and hospitality managers, delivering solutions that help predict and prevent equipment failure for restaurants, hotels, hospitals, and other commercial customers. Equipment serviced includes commercial cooking, refrigeration, ware-washing, and other specialty foodservice equipment. The role involves troubleshooting, diagnosing, repairing, and installing parts; communicating with manufacturers and consulting with the Technical Assistance Group for technical support; and recommending additional Smart Care services as appropriate. Technicians also complete service documentation, maintain their service vehicle and inventory, follow safety procedures, and meet company productivity standards. On-the-job training and on-demand technical support are available, with opportunities for advancement into advanced technician and management positions.
Requirements
- High school diploma or equivalent.
- At least 1 year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
- Valid state-issued Real ID driver’s license and an acceptable motor vehicle record.
- Willingness and ability to participate in an emergency on-call rotation that includes nights and weekends.
- Availability for occasional overnight travel as assigned.
- Ability to frequently kneel, bend, squat, push, pull, and reach, and occasionally lift and carry up to 70 pounds.
- Ability to work around moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and electrical-shock risks, including in damp, humid, or freezing conditions.
- Ability to work on ladders, roofs, and other high places.
Nice To Haves
- Relevant technical training, licenses, or certifications, such as EPA or CFESA; F60 and G60.
- Commercial refrigeration and/or commercial cooking equipment repair experience.
- Self-motivation and demonstrated ability to prioritize and work independently with minimal direct supervision.
Responsibilities
- Partner with restaurant and hospitality managers to provide service solutions for commercial cooking, refrigeration, ware-washing, and specialty foodservice equipment.
- Troubleshoot, diagnose, and repair commercial kitchen equipment.
- Communicate with manufacturers as needed for diagnosis and parts identification.
- Consult with the Technical Assistance Group for technical support while onsite.
- Install customer parts in a timely, professional manner and in accordance with company policy.
- Promote and recommend other Smart Care services when appropriate.
- Complete accurate and timely work orders, time reports, receipts, and truck stock inventory records.
- Follow safe work practices and accident prevention procedures.
- Keep the service vehicle neat and orderly and maintain accurate parts and tool inventory.
- Maintain productivity in accordance with company standards.
- Participate in the emergency on-call rotation, including nights and weekends.
- Travel overnight occasionally as assigned.
Benefits
- On-the-job training and on-demand technical support.
- Professional CFESA certifications, with potential for advancement.
- Company service vehicle, fuel card, tablet, and cell phone for business use.
- 401(k).
- Paid time off.
- Growth opportunities, including advanced technician and management positions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
