Kitchen Cook ELR

Heritage Grocers Group • Odessa, TX

1d

About The Position

The Kitchen Cook prepares and cooks meals, provides quality customer service, follows safe food-handling procedures, and assists with inventory, stocking, product rotation, and maintenance. The role prepares and assembles quality food products in a fast-paced environment and is expected to model the company’s values through excellent customer service.

The Kitchen Cook prepares a variety of meats, seafood, poultry, vegetables, and other foods using broilers, ovens, grills, fryers, and other kitchen equipment. The employee follows recipes and portioning standards; maintains quality, cleanliness, organization, safety, sanitation, loss-prevention, store-condition, and food-safety standards; restocks front-counter items; and ensures prepared foods are weighed, labeled, dated, packaged, and rotated according to company standards. The role also takes orders in person and by telephone, handles specified transaction procedures, and is responsible for personal cashier productivity.

The position requires a high school diploma or equivalent and a valid Food Handlers Card. Customer-service and retail experience are desirable, and bilingual English/Spanish ability is listed. The employee regularly sits, stands, walks, and uses their hands to handle objects, tools, or controls. Walking and standing are continuous throughout the shift. The role requires lifting up to 25 pounds and occasionally up to 50 pounds.

Requirements

• High school diploma or equivalent.
• Valid Food Handlers Card.
• Ability to prepare and cook food using kitchen equipment, including broilers, ovens, grills, and fryers.
• Ability to follow recipe, portioning, food-safety, sanitation, and product-rotation standards.
• Ability to regularly sit, stand, walk, and use hands to handle objects, tools, or controls.
• Ability to walk and stand continuously throughout the shift.
• Ability to lift up to 25 pounds and occasionally up to 50 pounds.

Nice To Haves

• Customer-service experience.
• Retail experience.
• Bilingual in English and Spanish.

Responsibilities

• Prepare and cook meals and assemble quality food products in a fast-paced environment.
• Prepare meats, seafood, poultry, vegetables, and other food items using broilers, ovens, grills, fryers, and other kitchen equipment.
• Follow recipe specifications and portion food according to company standards.
• Maintain standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions, and food safety.
• Fill and restock front-counter utensils, water sanitizer, vegetables, and drinks.
• Weigh, label, date, package, and rotate prepared food items according to company standards.
• Follow procedures for voids, refunds, transaction cancellations, and saved recall transactions.
• Meet personal cashier productivity responsibilities.
• Take food orders in person and by telephone.
• Assist with inventory, stocking, product rotation, and maintenance.
• Perform other duties as assigned.
• Provide excellent customer service and maintain positive relationships with team members and diverse customers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED