Assistant Manager - Kitchen - #386

Sheetz, Inc•Chester, VA

32d•Onsite

About The Position

This role is for a Kitchen Assistant Manager at Sheetz, focusing on ensuring the smooth operation of the kitchen. The day-to-day involves managing staffing, products, customer service, food preparation, and kitchen execution to achieve perfection in every order. The position offers leadership experience by managing the entire food service program, including inventory, preparation, promotion, production, service, and sales. The Assistant Manager will also step up as a leader of day-to-day operations in the Store Manager's absence.

Requirements

High School Diploma or GED required.
ServeSafe certification.
Any other legally required certification.

Nice To Haves

Two-year degree in a business-related field preferred.
One year of experience supervising others in a fast food, restaurant, retail, or convenience operation preferred.

Responsibilities

Back-up the Store Manager by giving input on recruitment, selection, training, and performance management of the store work family.
Provide input into scheduling.
Handle customer questions, complaints, and concerns in a timely manner.
Monitor work family compliance with Sheetz policies, procedures, and programs.
Follow up with responses from customer service shops, QA audits, secret shops, and SMG surveys.
Manage recipes, proper portioning, and product rotation in the kitchen.
Create build-to's and follow up on orders and store organization.
Manage inventory and identify waste elimination opportunities to keep goods stocked.
Impact cost savings by monitoring waste, expense, and variance.
Oversee food service rollouts.