Kitchen and Bar Staff

Round One Entertainment•Aurora, IL

12h

About The Position

This position provides exceptional customer service while supporting the operation of the Food and Beverage Department in a bowling center and arcade. Staff prepare food and beverages, operate point-of-sale systems, maintain inventory and food-storage temperatures, clean work and customer areas, and complete opening and closing procedures. The role may also support bowling, karaoke, billiards, darts, ping pong, and arcade transactions. Applicants must have a high school diploma or GED. Employees who handle alcohol must be at least 21 years old. One to two years of hospitality or retail experience is required; bartending experience is preferred but not required. Open availability, especially for night shifts and weekends, is preferred. The work takes place in a bowling center and arcade, where noise, dust, and activity are common and noise levels are usually loud. The role involves frequent bending, stretching, twisting, climbing, and movement in small spaces; standing and walking for extended periods without breaks during busy times; using hands and fingers to handle, feel, and reach; and lifting or moving up to 100 pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

High school diploma or GED.
One to two years of experience in a hospitality or retail environment.
Must be at least 21 years old to handle alcohol.
Ability to bend, stretch, twist, climb, and move readily in small spaces.
Ability to stand and walk for extended periods without breaks during busy times.
Ability to use hands and fingers to handle, feel, and reach with hands and arms.
Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

Bartending experience.
Experience in a bowling establishment.
Open availability, especially for night shifts and weekends.

Responsibilities

Operate the POS register for food and drinks, including the bar register when directed.
Prepare food and beverage items according to company policies and standards.
Reset and bus the food court seating area.
Wash and dry dishes, glasses, and other cooking and food-preparation utensils.
Conduct opening and closing procedures, including opening and closing cash tills and cleaning the kitchen.
Manage food and beverage inventory according to store policies and procedures.
Maintain proper temperatures for refrigerators and freezers.
Manage plates, cups, and other utensil inventory according to store policies and procedures.
Conduct restroom checks and cleaning, including laundry of rags.
Respond to customer requests responsively and politely, with a friendly demeanor.
Occasionally use the POS system to collect payments and allocate bowling lanes.
Occasionally use the POS system to collect payments and lend out facility equipment, including karaoke, billiards, darts, and ping pong equipment.
Occasionally use the POS system to collect payments and issue cards and credits for the arcade.
Perform other duties and responsibilities assigned by Store Management.
Conduct alcohol and age-restriction control according to company policies.
Conduct lost-and-found procedures according to company policies.
Seek improvements and more efficient or less expensive ways to perform department work processes.
Maintain the confidentiality of company policies and procedures.
Maintain a clean and safe working area.