Food and Bar Staff

Round One Entertainment • Grapevine, TX

7d • Onsite

About The Position

The Food and Bar Staff member provides exceptional customer service while supporting the operation of the Food and Beverage Department in a bowling center and arcade. The role includes preparing and serving food and beverages, operating point-of-sale systems, maintaining food-service areas and inventory, and assisting customers with facility activities and equipment. Employees handling alcohol must be at least 21 years old. A high school diploma or GED is required. One to two years of hospitality or retail experience is required; bartending experience and experience in a bowling establishment are preferred but not required. Open availability, particularly for night shifts and weekends, is preferred.

The work takes place in a bowling center and arcade, where high noise, dust, and activity are expected. The employee must be able to perform varied physical tasks, including standing and walking for extended periods during busy times and lifting or moving up to 100 pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

• High school diploma or GED.
• One to two years of experience in a hospitality or retail environment.
• Employees handling alcohol must be at least 21 years old.
• Ability to bend, stretch, twist, climb, and maintain mobility and flexibility in small spaces.
• Ability to stand and walk for extended periods without breaks during busy times.
• Ability to use hands and fingers to handle, feel, and reach with hands and arms.
• Ability to lift and/or move up to 100 pounds with assistance.

Nice To Haves

• Bartending experience.
• Experience in a bowling establishment.
• Open availability, especially for night shifts and weekends.

Responsibilities

• Operate the POS register for food and drinks, including the bar register when directed.
• Prepare food and beverage items according to company policies and standards.
• Reset and bus the food court seating area.
• Wash and dry dishes, glasses, and other cooking and food-preparation utensils.
• Perform opening and closing procedures, including opening and closing cash tills and cleaning the kitchen.
• Manage food and beverage inventory according to store policies and procedures.
• Maintain proper refrigerator and freezer temperatures.
• Manage plates, cups, and other utensil inventory according to store policies and procedures.
• Conduct restroom checks and cleaning, including laundering rags.
• Respond to customer requests promptly, politely, and with a friendly demeanor.
• Occasionally use the POS system to collect payments and allocate bowling lanes.
• Occasionally use the POS system to collect payments and lend out facility equipment, including karaoke, billiards, darts, and ping pong equipment.
• Occasionally use the POS system to collect payments and issue cards and credits for the arcade.
• Perform other duties and responsibilities assigned by Store Management.
• Conduct alcohol and age-restriction control according to company policies.
• Conduct lost-and-found procedures according to company policies.
• Seek improvements and more efficient or less expensive methods for department work processes.
• Maintain the confidentiality of company policies and procedures.
• Maintain a clean and safe working area.

Benefits

• One hour per week to play non-prize arcade games.
• 90 minutes of bowling per week, including shoes.
• One hour of karaoke or billiards per week.
• 50% discount on food items per working shift.
• One complimentary beverage per working shift.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED