Kitchen+Bar - Bartender

Drury Hotels•Grand Rapids, MI
•Onsite

About The Position

Under general supervision, the Bartender opens and closes the hotel Kitchen+Bar in accordance with Company policies and procedures. The role maintains the food-preparation and hotel bar areas in a clean, organized manner while serving and assisting guests. The team member is expected to demonstrate integrity, service, and hospitality with guests and fellow team members, promote the Drury culture, and maintain general knowledge of the hotel, local area, and events to answer questions. The position may also perform prep-cook, cocktail-server, or other duties as needed. The position is at Drury Inn & Suites, 5175 28th Street SE, Grand Rapids, Michigan 49512. The listed wage is $14 per hour plus tips, and the schedule is 16–24 hours per week, with shifts from 4:30 p.m. to 12:30 a.m.

Requirements

  • Must be at least 21 years old.
  • One experience bartending required.
  • High school diploma or equivalent.
  • Ability to obtain and maintain all appropriate certifications required by the Company.
  • Ability to understand written and verbal direction in English and communicate effectively in English.
  • Ability to mix and serve a wide variety of drinks in a fast-paced environment.
  • Ability to handle money, make change, and use office machines.
  • Ability to operate relevant machines and equipment, including cash registers, POS software, dishwashers, and kitchen equipment.
  • Excellent customer-service skills and ability to communicate effectively with guests and team members at all levels.
  • Ability to handle difficult situations and people diplomatically while maintaining professionalism.
  • Ability to open and close the bar, obtain cocktail-mixing supplies, and clean and maintain assigned areas.
  • Ability to distinguish between denominations of currency and make appropriate change.

Nice To Haves

  • Two or more years of bartender experience preferred.
  • Completion of two years of college preferred.

Responsibilities

  • Open and close the hotel Kitchen+Bar in accordance with Company policies and procedures.
  • Maintain food-preparation and bar areas in a clean and organized manner.
  • Serve and assist guests while providing hospitality and professional customer service.
  • Maintain general knowledge of the hotel, local area, and events to answer guest questions.
  • Mix and serve a wide variety of drinks in a fast-paced environment.
  • Perform prep-cook, cocktail-server, or other duties as needed.
  • Handle money, make change, and use office machines in day-to-day activities.
  • Operate equipment such as cash registers, POS software, dishwashers, and kitchen equipment.
  • Obtain supplies needed for mixing cocktails and clean and maintain assigned areas.
  • Communicate effectively with guests and team members and diplomatically handle difficult situations.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, separate from base salary.
  • Flexible scheduling.
  • Paid time off and earned time off.
  • Hotel discounts and free room nights.
  • Medical, dental, vision, prescription, life, and disability coverage.
  • Team Member Assistance Program.
  • Company-matched 401(k).
  • Mentorship, cross-training, development plans, and management training.
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