Bartender, Bar

MCR Hotels•Orlando, FL

19h

About The Position

The Bartender provides customized beverage service to restaurant and bar customers in a friendly, energetic, and timely manner, helping guests enjoy or relax during their time at the bar. The role requires a passion for guest service, effective communication, and the ability to multitask. Bartenders are expected to uphold the hotel’s standards for cleanliness, friendliness, product consistency, quality, and teamwork. The position includes welcoming guests and explaining food and beverage options; setting up, organizing, and stocking the bar; preparing and presenting drinks according to standard recipes and portion-control practices; processing orders and payments; and managing cash and bar inventory. The Bartender also completes daily preparation and side work, attends monthly departmental meetings, follows food-safety procedures, and helps keep the restaurant and surrounding areas clean. Team members are expected to maintain a clean approved uniform and professional grooming, communicate clearly and professionally, contribute to guest satisfaction, and pitch in with cleanliness and other job-related duties as needed. The role requires a flexible schedule, including availability for days, nights, weekends, and holidays based on hotel needs. Physical demands include sustained standing, walking, repetitive wrist, hand, and finger movements, and carrying supplies or other items. Employees must be able to read, write, understand, and communicate effectively in English. Reasonable accommodations may be made for employees with disabilities, absent undue hardship.

Requirements

Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.
Knowledge of drink preparation and previous bartending experience are preferred.
Positive attitude and willingness to learn.
Ability to follow instructions and assigned tasks and meet deadlines.
Ability to provide friendly guest service consistently.
Flexible availability for days, nights, weekends, and holidays based on hotel demands.
Ability to arrive on time and follow shift, clock-in/out, break, and call-out procedures.
Ability to read, write, understand, and communicate effectively in English.
Ability to perform the physical demands of the job, including sustained standing, walking, repetitive wrist, hand, and finger movements, and carrying supplies or other items.

Nice To Haves

Experience in hospitality, service, a consumer-facing franchise, or a related field.
Knowledge of drink preparation.
Previous bartender experience.

Responsibilities

Greet guests warmly and describe food and beverage options clearly and accurately.
Set up and organize the bar area and maintain adequate supplies.
Stock beer, wine, spirits, paper products, straws, stirrers, condiments, and produce; prepare, store, and maintain fresh garnishes, juices, and other perishables.
Mix, garnish, and present drinks using standard recipes and portion-control practices.
Attend monthly departmental meetings.
Enter orders into the point-of-sale system and process accurate payments.
Receive cash, make change, verify charges, record charges, properly execute vouchers, and balance money.
Secure and store beverages, food, and equipment; deposit cash drops and secure the bank at the end of a shift as needed.
Sanitize and clean the bar area and assist in maintaining cleanliness of the restaurant and surrounding areas.
Complete the daily inventory preparation sheet and other side work permitted by labor rules.
Know current food and beverage offerings and promote and document drink orders.
Follow food-safety and handling procedures, including product rotation, dating, labeling, and cleaning.
Demonstrate knowledge of hotel hours and available amenities.
Work effectively and efficiently with service and kitchen teams.
Provide friendly, personalized service, use guests’ names when possible, and respond to challenging guest situations with hospitality and urgency.
Maintain clean and organized workspaces, complete operational checklists accurately and on time, and provide accurate and timely shift handover reports as applicable.
Wear a clean, approved uniform, follow grooming standards, wear a nametag, and contribute to a positive and professional team environment.
Be punctual, follow time-clock and break procedures, and give the supervisor required notice when calling out for a scheduled shift.
Perform other job-related duties and follow instructions assigned by authorized personnel.