Kidney Territory Account Manager (Greenville/Columbia, SC)

Vertex Inc. • 5010 - Vertex US - Distribution, SC

10d • $133,600 - $200,400

About The Position

The Kidney Territory Account Manager (KTAM) establishes and maintains relationships with healthcare professionals, develops a strategic business plan, and communicates disease and product knowledge to healthcare professionals and centers of care. The role requires understanding market dynamics in rare and complex disease states, sound judgment, and motivation to improve patients’ lives. The KTAM leads engagement with nephrologists and serves as an account manager for specialty kidney clinics, reporting to a Regional Field Leader.

The territory includes Greenville and Columbia, South Carolina, and surrounding cities and towns, including Spartanburg, Rock Hill, and Anderson. The candidate must live and work within the territory. Depending on the territory’s geography and work requirements, residence within a reasonable distance of a major airport may also be required.

The role involves extensive travel by car or airplane, up to 80% of the time, and may require work after hours based on business needs. Overnight travel may be 10–30%, depending on the territory. Employees must meet customer credentialing requirements, which may include training, background screens, drug testing, and vaccinations.

Requirements

• Bachelor’s degree.
• Typically, 5 years of pharmaceutical industry field sales experience, with experience in kidney or renal disease, rare disease, or similar biotech or specialty markets.
• Documented history of sales success, such as rankings, awards, or annual evaluations.
• Strong interpersonal, verbal, and written communication skills.
• Ability to understand and communicate complex clinical disease and product information.
• Strong initiative and work ethic, with the ability to excel in an innovative environment.
• Team-based skills and ability to work cross-functionally and in a highly matrixed environment.
• Ability to embrace continuous learning and seek knowledge, new technologies, and approaches.
• Competence in clinical acumen, selling skills, business acumen, and customer relationships.
• Expertise in disease and clinical knowledge, healthcare professional and patient resources, disease centers of care, payer landscape, relationship building, and account management.
• Consistent expertise in core sales competencies.
• Business integrity, ethical behavior, and alignment with Vertex values.
• High competence with IT capabilities supporting business needs, including Veeva CRM.
• Must live and work within the territory; may need to live within a reasonable distance of a major airport, depending on territory geography and work requirements.
• Valid driver’s license in good standing.
• Ability to travel by car or airplane up to 80% of the time, work after hours as business needs require, and undertake 10–30% overnight travel depending on the territory.
• Must complete customer credentialing requirements, which may include training, background screens, drug testing, and vaccinations.

Nice To Haves

• Product launch experience.

Responsibilities

• Establish meaningful professional relationships with nephrologists and related healthcare professionals, and manage accounts for specialty kidney clinics.
• Develop and maintain expertise in the disease, product clinical attributes, and patient unmet needs; educate healthcare professionals on product use in appropriate patients.
• Understand assigned physicians, territory and market dynamics, stakeholder maps, decision makers, patient protocols, referral networks, access, and drivers and barriers.
• Deliver individual territory performance and contribute to area and national team performance.
• Demonstrate a commitment to improving patient care delivery and provide strong customer orientation and insights.
• Allocate resources appropriately and strategically to meet customer needs while maintaining compliance.
• Stay current on the nephrology environment, disease, key accounts, reimbursement, and barriers to optimal care.
• Manage the tactical business plan, including customer promotional activities, budget, and travel expenses.
• Collaborate across functional areas to achieve common goals and address challenges.
• Attend and participate in meetings, and take on projects and other duties as requested by management.
• Exercise sound judgment and follow applicable regulatory and compliance guidelines and company policies.

Benefits

• Annual bonus and annual equity awards; some roles may also be eligible for overtime pay in accordance with federal and state requirements.
• Medical, dental, and vision benefits.
• Generous paid time off, including a week-long company shutdown in the summer and winter.
• Educational assistance programs, including student loan repayment.
• Commuting subsidy.
• Matching charitable donations.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level